German Customer Support Specialist | Remote & Bonuses

Cross Border Talents; Remote; TRY 150,000 - 300,000; Full time

Job summary

A customer support company in Ankara is seeking a Customer Support Specialist fluent in German and English. This role involves assisting clients with inquiries and issues via multiple channels. Candidates must have at least a year of experience in customer service and Turkish Citizenship. The position offers competitive salary, performance bonuses, comprehensive insurance, meal allowance, and the option for remote work.

Benefits

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Remote Work

Qualifications

• Minimum 1 year of customer service experience, ideally in call centers or support roles.
• Turkish Citizenship is required.
• Ability to work efficiently under pressure and manage tasks remotely.

Responsibilities

• Assist customers via phone, email, and chat by answering questions and resolving issues.
• Provide clear, accurate, and dependable information regarding products and services.
• Keep detailed documentation of all customer interactions.

Skills

Proficiency in German (C1 level)

Proficiency in English (B1 level)

Strong problem-solving skills

Multitasking skills

Excellent communication skills

Job description

A customer support company in Ankara is seeking a Customer Support Specialist fluent in German and English. This role involves assisting clients with inquiries and issues via multiple channels. Candidates must have at least a year of experience in customer service and Turkish Citizenship. The position offers competitive salary, performance bonuses, comprehensive insurance, meal allowance, and the option for remote work.