German Customer Support in Turkey

BlueView Talent; Remote; TRY 50,000 - 150,000; Full time

Job summary

A leading customer support company in Turkey is offering an exciting opportunity for a Customer Support role. The position requires proficiency in German and English and a minimum of one year of experience in customer service. You will provide assistance to clients via various communication channels while maintaining high service standards. The company offers competitive salary, performance bonuses, comprehensive insurance, meal allowances, and flexibility for remote work.

Benefits

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Remote Work

Qualifications

• Turkish Citizenship required.
• Minimum 1 year of customer service experience.
• Ability to work efficiently under pressure.

Responsibilities

• Assist customers via phone, email, and chat.
• Provide clear and accurate product information.
• Maintain detailed records of customer interactions.

Skills

German proficiency (C1 level)

English proficiency (B1 level)

Strong problem-solving skills

Multitasking abilities

Effective communication skills

Job description

Launch Your Career in Vibrant Turkey!

Embrace an incredible career opportunity in a country celebrated for its rich heritage, lively culture, and breathtaking scenery. From the bustling streets of Istanbul to picturesque coastlines and ancient landmarks, Turkey provides an inspiring backdrop to grow your career in customer support.

About the Role:

As a Customer Support, you’ll be the first point of contact for clients, ensuring every interaction is handled with care and professionalism. Your excellent communication skills, patience, and problem-solving mindset will help deliver exceptional experiences to customers around the world.

Key Responsibilities:

• Assist customers via phone, email, and chat by responding to inquiries, resolving issues, and offering general support.
• Provide clear, accurate, and helpful information about products and services.
• Manage updates, changes, and problem resolutions efficiently and professionally.
• Maintain detailed and organized records of customer interactions to ensure consistent service quality.
• Stay informed on company policies, procedures, and product updates to deliver accurate and dependable support.
• Collaborate with team members and share feedback to enhance support processes and overall customer satisfaction.

Requirements:

• Proficiency in German (C1 level)
• Proficiency in English (B1 level)
• Turkish Citizenship
• Minimum 1 year of customer service experience, ideally in call centers or support roles
• Strong problem-solving, multitasking, and communication skills
• Ability to work efficiently under pressure and manage tasks remotely

Benefits:

• Competitive Salary: Based on your experience and skills
• Performance Bonuses: Rewards for outstanding service
• Comprehensive Insurance: Health and life coverage for your well-being
• Meal Allowance: Support for daily meals
• Remote Work: Enjoy the flexibility of working from home

Ready to turn travel dreams into reality? Apply today and kickstart your career in the exciting world of travel!