Freelance Luxury Brand Evaluator | Istanbul, TR

CXG group; Fatih; Remote; TRY 13,000 - 32,000; Part time

Benefits offered by this job

Flexible assignments

Compensation for evaluations

Collaboration with iconic brands

Purchase reimbursement potential

Job summary

The CXG group in Turkey is seeking a luxury brand evaluator to assess customer experiences and provide feedback that influences premium brands. The role offers flexibility with assignments, engaging with luxury stores both in-person and online.

Candidates must be at least 18 years old and current customers of luxury brands. This role is perfect for observant individuals who are detail-oriented and passionate about customer experiences. Compensation is provided for evaluations, with potential reimbursements for purchases.

Qualifications

• Must be 18 years of age or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

Responsibilities

• Choose assignments that align with personal preferences.
• Visit luxury stores or evaluate online interactions.
• Observe ambiance, service quality, and overall customer experience.
• Provide honest feedback through questionnaires.

Skills

Detail-oriented

Organized

Observant

Passionate about customer experience

Observant

Customer experience passion

Honest feedback

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.

About the Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility – each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing

1. Choose your assignments – align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully – check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback – use our platform to share your observations through questionnaires.

Perks of the Role

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

Compensation

• Non-Purchase Evaluations – earn a fee based on mission complexity.
• Purchase-Based Evaluations – reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Qualifications

• Must be 18 years of age or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.