Education MT

Estée Lauder Companies; Fatih; On-site; TRY 1,200,000 - 1,800,000; Full time

Job summary

Estée Lauder Companies in Fatih, Istanbul, seeks an Education Coordinator to support MAC and Bobbi Brown education initiatives. You will handle admin tasks, coordinate trainings, translations, and materials, and ensure smooth training logistics across regions.

The role involves managing the MACx digital learning platform, processing memberships, and optimizing reporting processes, with a strong focus on accuracy and customer service.

Qualifications

• Bachelor's or higher degree required.
• Experience or internship in cosmetics or related industry preferred.
• Strong command of MS Office (Excel, PowerPoint, Word, Outlook).

Responsibilities

• Support NEM, NA, and ART by handling administrative tasks and communications with accuracy.
• Manage education reports, analyze results, and suggest improvements.
• Raise and process Purchase Orders in line with Finance requirements.
• Coordinate training room bookings, hotel reservations, and travel for trainings and meetings.
• Arrange translations promptly.
• Oversee distribution of training materials and local production of materials.
• Manage MACx digital learning platform content, translations, and module delivery; track completion rates.
• Review MAC Pro membership applications per guidelines.
• Operate online store appointment booking system and report issues for improvements.
• Provide operational support for Bobbi Brown initiatives aligned with brand goals.
• Adhere to company policies and maintain professional standards.

Skills

Analytical skills

Creative thinking

Multitasking

Problem-solving

Self-motivation

Education

University Degree

Tools

Excel

PowerPoint

Word

Outlook

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

• Support NEM (National Education Manager), NA (National Artist) and ART(Area Retail Trainer) by efficiently handling all administrative tasks, correspondence, and incoming calls/emails with accuracy and professionalism.
• Manage monthly/quarterly education reports, analyze results, and suggest improvements.
• Raise and process Purchase Orders in line with Finance department requirements.
• Coordinate training room bookings, Artist hotel reservations, and flight arrangements for core trainingsand meetings.
• Arrange translations promptly.
• Oversee receipt and distribution of training samples, workbooks, and equipment across all regions;manage local production of training materials.
• Oversee the MACx digital learning platform, ensuring relevant content, timely delivery of trainingmodules, managing translations, communicating upcoming modules to teams, and tracking/reportingcompletion rates.
• Review and approve incoming MAC Pro membership applications promptly according to guidelines.
• Manage the online appointment booking system across stores, ensuring smooth operation, resolving orescalating technical issues, and providing reports to support system improvements.
• In addition to the core responsibilities outlined for the MAC brand, the Education Coordinator will alsoprovide operational and coordination support for Bobbi Brown. This includes managing brand-specifictasks, assisting with training logistics, and ensuring smooth communication and execution of initiativesaligned with Bobbi Brown’s strategic goals.
• Adhering to the company policies and continually setting an example in customer service, dress code andthe professional standards expected by MAC

Qualifications

• University Degree
• Internship or 1 year of education -related experience, preferably in cosmetics (in a similar or related industry)
• Strong Excel, PowerPoint, Word and Outlook skills.
• Strong analytical skills; the ability to identify critical concerns and prioritize; problem-solving abilities
• Creative/innovative thinking
• The ability to handle a multitude of projects and issues at one time
• Flexibility to provide occasional physical support related to training materials, equipment, and event logistics
• Self-motivation; High energy level; the ability to work independently