E-Commerce Growth Lead (UX, CRO & Analytics)

AgaOne Commodities; Küçükçekmece; On-site; TRY 600,000 - 900,000; Full time

Job summary

Agakulche, the e-commerce brand of AgaOne Commodities, seeks an experienced E-Commerce Manager to lead end-to-end online operations, boost commercial performance, and enhance customer experience across digital channels.

You will collaborate with Logistics, Finance, Product, Digital Marketing, IT, and Customer Service to deliver seamless operations, optimize campaigns, and drive sustainable growth in a luxury-grade jewelry context.

Qualifications

• Bachelor's degree or equivalent in a business/e-commerce field.
• 7+ years in e-commerce, digital commerce, or online retail.
• Experience in jewelry/precious metals or luxury retail is preferred.
• Hands-on with SAP Commerce Cloud, Shopify, Magento or similar platforms.
• Strong GA4, GTM and ecommerce metrics knowledge.
• Experience with Google Ads, Meta Ads, SEO/SEM, CRM and email marketing.
• Experience in campaign management, merchandising, CRO and marketplace operations.
• Excellent communication, planning and teamwork; English preferred.

Responsibilities

• Oversee end-to-end e-commerce operations and commercial activities.
• Develop strategies to boost online sales performance and profitability.
• Manage product information, pricing, content, and inventory.
• Coordinate order flow, shipping, invoicing, returns and customer service.
• Plan campaigns, launches, promotions with cross-functional teams.
• Monitor KPIs: revenue, conversion, AOV, traffic, CAC, retention.
• Collaborate with Logistics, Finance, Product, Marketing, IT and CS.
• Work with agencies, optimize campaigns and performance.
• Lead UX improvements and CRO initiatives.
• Resolve operational and technical issues impacting the site.
• Analyze GA4 data and prepare management reports.
• Track e-commerce trends and competitive activities.

Skills

E-commerce ops

Website management

Online sales

SAP Commerce Cloud

Shopify/Magento

GA4

Google Ads

Meta Ads

SEO

SEM

CRM

Email marketing

CRO

Marketplace management

Education

Bachelor's degree in Business Administration, Industrial Engineering, Marketing, E-Commerce, or related field

Tools

Shopify

Magento

SAP Commerce Cloud

Job description

Agakulche, the e-commerce brand of AgaOne Commodities, seeks an experienced E-Commerce Manager to lead end-to-end online operations, boost commercial performance, and enhance customer experience across digital channels.

You will collaborate with Logistics, Finance, Product, Digital Marketing, IT, and Customer Service to deliver seamless operations, optimize campaigns, and drive sustainable growth in a luxury-grade jewelry context.