Dutch Customer Support in Turkey

Cross Border Talents; Konak; On-site; TRY 50,000 - 150,000; Full time

Job summary

A customer support company in Turkey invites applications for a role that serves as the first point of contact for clients. The ideal candidate should have proficiency in Dutch and English, strong problem-solving abilities, and a minimum of one year of customer service experience. Benefits include competitive salary, performance bonuses, and remote work opportunities.

Benefits

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Remote Work

Qualifications

• Minimum 1 year of customer service experience, ideally in call centers or support roles.
• Turkish Citizenship required.
• Ability to work efficiently under pressure and manage tasks remotely.

Responsibilities

• Assist customers via phone, email, and chat by responding to inquiries and resolving issues.
• Provide clear, accurate, and helpful information about products and services.
• Maintain detailed records of customer interactions to ensure service quality.
• Stay informed on company policies and product updates.

Skills

Proficiency in Dutch (C1 level)

Proficiency in English (B1 level)

Strong problem-solving skills

Multitasking skills

Communication skills

Job description

Launch Your Career in Vibrant Turkey!

Embrace an incredible career opportunity in a country celebrated for its rich heritage, lively culture, and breathtaking scenery. From the bustling streets of Istanbul to picturesque coastlines and ancient landmarks, Turkey provides an inspiring backdrop to grow your career in customer support.

About the Role:

As a Customer Support, you’ll be the first point of contact for clients, ensuring every interaction is handled with care and professionalism. Your excellent communication skills, patience, and problem-solving mindset will help deliver exceptional experiences to customers around the world.

Key Responsibilities:

• Assist customers via phone, email, and chat by responding to inquiries, resolving issues, and offering general support.
• Provide clear, accurate, and helpful information about products and services.
• Manage updates, changes, and problem resolutions efficiently and professionally.
• Maintain detailed and organized records of customer interactions to ensure consistent service quality.
• Stay informed on company policies, procedures, and product updates to deliver accurate and dependable support.
• Collaborate with team members and share feedback to enhance support processes and overall customer satisfaction.

Requirements:

• Proficiency in Dutch (C1 level)
• Proficiency in English (B1 level)
• Turkish Citizenship
• Minimum 1 year of customer service experience, ideally in call centers or support roles
• Strong problem-solving, multitasking, and communication skills
• Ability to work efficiently under pressure and manage tasks remotely

Benefits:

• Competitive Salary: Based on your experience and skills
• Performance Bonuses: Rewards for outstanding service
• Comprehensive Insurance: Health and life coverage for your well-being
• Meal Allowance: Support for daily meals
• Remote Work: Enjoy the flexibility of working from home

Ready to turn travel dreams into reality? Apply today and kickstart your career in the exciting world of travel!