Delivery Operations Data Analyst

Trendyol Group; Çayırova; Hybrid; TRY 150,000 - 300,000; Full time

Job summary

A leading e-commerce company in Turkey is seeking a Data Analyst to create and automate reports monitoring sellers and cargo partners. The ideal candidate has a Bachelor’s degree in engineering, along with 1-3 years of relevant experience in e-commerce or operations. Knowledge of SQL or similar reporting tools, as well as strong analytical and communication skills, is essential. This role offers a hybrid working model and various employee benefits, promoting a culture of ownership and growth.

Benefits

Hybrid working model

Customisable FlexBenefits budget

Well-being support

Personalised training allowance

Meaningful connections beyond tasks

Qualifications

• 1-3 years of experience in e-commerce, operations, or analysis & reporting.
• Fluent in English (both written & oral).
• Knowledge or genuine interest in SQL or similar reporting tools.

Responsibilities

• Create, analyse, and share daily, monthly, and annual reports with teams.
• Perform instant tracking of performance reports on sellers and cargo partners.
• Explore KPI improvement areas with granular analysis.
• Work with large datasets for data extraction and visualisation.

Skills

Analytical thinking

Detail-oriented

Team player

Communication skills

SQL or similar reporting tool

Eager to learn

Education

Bachelor’s degree in engineering (preferably industrial engineering)

Tools

SQL

Looker

Big Query

Data Studio

Tableau

Job description

About the Team

At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e‑commerce experiences. From robotics to automation, we leverage cutting‑edge solutions to meet the needs of millions. We work cross‑functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team.

About The Role

In this role, you will be responsible for creating, automating, and analyzing reports to monitor sellers and cargo partners effectively. You will work with large datasets to extract insights, develop KPI‑focused analyses, and build models that support operational decision‑making. By providing clear reporting, visualisations, and data‑driven solutions, you will guide teams in identifying improvement areas and solving operational challenges.

Responsibilities

• Create, analyse, and share daily, monthly, and annual reports with relevant teams
• Perform instant tracking of performance reports on sellers and cargo partners, generating automated reports for the performance parameters. / automate the regular performance reports
• Explore KPI improvement areas with granular analysis
• Work with large datasets for data extraction, analysis, presentation, and visualisation
• Create useful reporting, propensity models for the needs of the teams, evaluate the reporting requests and come up with solutions
• Conduct analyses that guide the operation teams and solve their problems

Expected Qualifications

• Bachelor’s degree from engineering departments of reputable universities (preferably industrial engineering)
• 1‑3 years of experience in related position (e‑commerce, operations experience, analysis & reporting)
• Knowledge or genuine interest in the use of SQL or similar reporting tool (pref. Looker & Big Query, Data Studio or Tableau)
• Strong sense of analytical thinking, detail‑oriented and eagerness to learn
• Team player with good communication skills
• Fluent in English (both written & oral)

What We Offer

Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work‑from‑abroad opportunities and a summer working model.

Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.

Well‑being support: Access to location‑based in‑house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.

Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in‑person learning sessions offered throughout the year.

Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.

A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup‑spirited and collaborative environment.

Opportunities to grow with the best: Tackle meaningful challenges, develop through hands‑on experience, and grow with the support of expert guidance and global mentoring.

Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

Take the Next Step

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.