Customer Support Partner German (C2) | Remote Role Based in Turkey

Cross Border Talents; Remote; TRY 1,476,000 - 2,215,000; Full time

Job summary

A global talent acquisition company is seeking a Customer Success Agent based in Turkey. The ideal candidate will have C2 proficiency in German and C1 in English, strong interpersonal skills, and a customer-oriented mindset. Responsibilities include managing customer concerns and providing accurate information. This fully remote position offers structured onboarding, coaching, and a positive work atmosphere.

Benefits

Structured onboarding

Coaching

Great work atmosphere

Benefits

Qualifications

• Fluent in German and English to communicate effectively with customers.
• Positive attitude and a passion for helping customers.

Responsibilities

• Manage customer concerns and provide follow-up services.
• Deliver accurate information across various communication channels.
• Maintain high professionalism while interacting with customers.

Skills

C2 proficiency in German

C1 proficiency in English

Strong interpersonal skills

Analytical skills

Customer-oriented mindset

Team player

Job description

About This Opportunity

We are on the lookout for a Customer Success Agent who can help our German customers navigate services smoothly.

Responsibilities

• Manage customer concerns and follow up.
• Provide accurate information across channels.
• Maintain a high standard of professionalism.

Ideal Candidate

• C2 proficiency in German, C1 in English.
• Strong interpersonal and analytical skills.
• Team player with customer-oriented mindset.

We Offer

• 100% remote from Turkey.
• Structured onboarding and coaching.
• Great work atmosphere and benefits.

Join Us!

If you're passionate about helping people and want to build a career in an international company, wed love to hear from you!

Apply now or send your CV in English to [e-mail] and become part of a friendly, global customer experience team based in beautiful Turkey..