Customer Support (m/f/d) netherlands & english - full remote

Avedo - Eine Marke der Ströer X GmbH; Fatih; Remote; TRY 50,000 - 150,000; Full time

Job summary

A dynamic customer service provider is seeking a Customer Support (m/f/d) fluent in Dutch (Netherlands) and English, for a full remote position. Responsibilities include providing customer service via mail and phone, identifying customer needs, and ensuring customer satisfaction. Suitable candidates will have experience in sales or telemarketing, good knowledge of MS Office, and possess a friendly, target-driven personality.

Benefits

Fixed salary with performance-related bonus

Professional induction and training

Dynamic and innovative working environment

Qualifications

• Native Dutch speaker, fluent in English.
• Experience in customer service and sales.
• Professional phone communication.

Responsibilities

• Provide customer service via mail and phone.
• Identify customer needs and introduce products.
• Provide information on terms, invoices, and cancellations.
• Ensure customer satisfaction.

Skills

Native in speaking Dutch (Netherlands)

Good knowledge of English (spoken and written)

Good working knowledge of MS Office

Sales or Telemarketing experience

Confident and professional on the phone

Target driven personality

Friendly and communicative

Job description

Overview

Speaking Dutch (Netherlands) and English isn’t a big deal for you? We are currently looking for a Customer Support (m/f/d) Dutch in full remote. Take the time to apply for this job.

Your Benefits

• full-time or part-time freelance work from Turkey
• remote work right from the start with BYOD (Bring Your Own Device) - you work with your own technology
• fixed salary with performance-related bonus
• uncomplicated entry into the job through professional and remunerated induction and training
• dynamic, innovative working environment with flat hierarchy

Your Tasks

• customer service via mail and phone
• identifying customer demands and introducing the product range
• providing information on contractual terms, invoices and cancellation terms
• ensure customer satisfaction

Your Profile

• native in speaking Dutch (Netherlands)
• good knowledge of English in spoken and written language
• good working knowledge of MS Office
• Sales or Telemarketing experience preferable
• confident and professional on the phone
• target driven personality, friendly and communicative

Interested? We are looking forward to your application! If you have any questions, please do not hestitate to contact us. We are happy to meet you.

All names are directed at all genders.