Customer Success Specialist - Data Analytics & Growth

Dataroid; Fatih; On-site; TRY 150,000 - 300,000; Full time

Job summary

A leading digital analytics platform in Turkey is seeking a Specialist, Customer Success to build relationships and enhance customer engagement. The ideal candidate is a fresh graduate or has up to 3 years of experience, with strong data analytics interpretation skills and a passion for digital insights. This role offers an attractive compensation package, including private health insurance and flexible working hours.

Benefits

Private health insurance

Company-supported pension plans

Meal vouchers

Commute assistance

Remote work benefits

Paid day off for your birthday

Access to online learning platforms

Flexible working hours

Qualifications

• Fresh graduate or maximum 3 years experience in Technical and/or Business Support (B2B).
• Desire to work in a dynamic startup environment.
• Passion for supporting client growth through digital insights.

Responsibilities

• Build relationships and understand customer trends.
• Contribute to strategic plans for maximizing customer retention.
• Act as a technical integrator and analytical advisor.

Skills

Data analytics interpretation

Strong communication

Interpersonal skills

Teamwork skills

Negotiation skills

Presentation skills

Education

Bachelor's degree in engineering, Business Administration, or relevant field

Job description

A leading digital analytics platform in Turkey is seeking a Specialist, Customer Success to build relationships and enhance customer engagement. The ideal candidate is a fresh graduate or has up to 3 years of experience, with strong data analytics interpretation skills and a passion for digital insights. This role offers an attractive compensation package, including private health insurance and flexible working hours.