Chargebacks Expert — AI-Driven Ops & Process Excellence

bunq; Fatih; Hybrid; TRY 2,689,618 - 3,765,465; Full time

Benefits offered by this job

€1500 annual learning budget

Monthly Flex Benefits budget

Multisport gym card in Turkey

Private health insurance in Turkey

MacBook for work

Job summary

bunq is seeking a skilled individual to oversee the chargeback process, ensuring compliance and optimizing operations. The ideal candidate will possess an AI-first mindset, data analysis expertise, and strong problem-solving skills.

We offer a hybrid work model, growth opportunities, and various perks tailored to enhance your wellbeing. Join our diverse team and contribute to making banking easy.

Qualifications

• Proven data analysis skills to interpret operational insights.
• Fluent in English with perfect written and spoken clarity.
• Deep process understanding of chargebacks and payment regulations.

Responsibilities

• Maintain central operational playbook and decision framework.
• Track performance metrics and drive continuous improvement.
• Ensure compliance with global payment regulations.

Skills

Data analysis

Problem-solving

Communication

Process optimization

Understanding of payment regulations

AI and automation

Job description

bunq is seeking a skilled individual to oversee the chargeback process, ensuring compliance and optimizing operations. The ideal candidate will possess an AI-first mindset, data analysis expertise, and strong problem-solving skills.

We offer a hybrid work model, growth opportunities, and various perks tailored to enhance your wellbeing. Join our diverse team and contribute to making banking easy.