Automotive Customer Success Coordinator | Hybrid

Brambles Limited; Fatih; Hybrid; TRY 40,000 - 55,000; Full time

Job summary

A leading logistics company in Marmara Bölgesi is seeking a Customer Service Representative to manage inquiries and ensure customer satisfaction. This hybrid role requires fluency in Turkish and English, along with strong analytical skills and a minimum of 1-3 years' experience in a customer service environment. The ideal candidate will have experience with SAP and Excel, and be a proactive problem-solver dedicated to enhancing the customer experience.

Benefits

Attractive base salary with annual bonus

Employee Investment Plan

Participation in worldwide projects

Meal vouchers and events

Qualifications

• 1-3 years’ experience in sales & customer service.
• Excellent analytical skills with attention to detail.
• Ability to manage multiple tasks effectively.

Responsibilities

• Manage customer inquiries and complaints professionally.
• Facilitate customer onboarding and provide training.
• Collaborate with teams for seamless customer experience.

Skills

Account Management

Active Learning

Customer Engagement

Problem Solving

Time Management

Fluency in Turkish

Fluency in English

Tools

SAP

Siebel

BW

Excel

Job description

A leading logistics company in Marmara Bölgesi is seeking a Customer Service Representative to manage inquiries and ensure customer satisfaction. This hybrid role requires fluency in Turkish and English, along with strong analytical skills and a minimum of 1-3 years' experience in a customer service environment. The ideal candidate will have experience with SAP and Excel, and be a proactive problem-solver dedicated to enhancing the customer experience.