Assistant Front Office manager (m/f/d)

ROBINSON Club GmbH; Kemer; On-site; TRY 150,000 - 300,000; Full time

Job summary

A leading hospitality company in Turkey seeks an assistant front office manager. You will support the front office manager in ensuring guest satisfaction and smooth operations of the reception team. The ideal candidate has experience in upscale hospitality, preferably with management background and knowledge of protel. A friendly work environment and opportunities for career growth await you.

Benefits

Working with amiable colleagues

New countries and challenges

Free food and board

Regular training offers

Excellent career opportunities

Qualifications

• Experience at the reception of the upscale hospitality industry.
• Ideally, prior management experience.
• Knowledge of protel preferred.

Responsibilities

• Coordinate arrivals and departures, checking in and out of guests.
• Ensure optimal capacity utilization and manage direct bookings.
• Act as the first contact person for guests and team.

Skills

Reception experience in upscale hospitality

Prior management experience

Fluency in the respective country's language

Tools

protel

Job description

Current job openings as an assistant front office manager

• Vietnam – Club Nam Hoai An (Start from November 2025)
• Club Noonu Atoll (Immediate start)
• Cyprus – Club Cyprus (Start from March 2026)
• Austria (Start from December 2025)
• Turkey – Club Sarigerm Park (Start from April 2026)

Coordinate us – as an assistant front office manager at ROBINSON

In your job as assistant front office manager, you and your team are the first welcoming impression that our guests get of our club resort. You actively support the front office manager in directing the reception team and make sure everything runs smoothly at the front office in his or her absence.

Sparkling eyes and a smiling face – your daily life as an assistant front office manager

Here at ROBINSON we believe in the motto “Turn your passion into your job.” We want you as an assistant front office manager exactly as you are and no other way. You are part of our large family and will immerse yourself in the world of ROBINSON, getting excited and communicating that excitement to others.

Your job as assistant front office manager

Your daily tasks include coordination of arrivals and departures, checking in and out of guests, ensuring optimal capacity utilisation and taking care of direct bookings. You’re the first contact person for guests and for your team, ready to answer any questions and showing knowledge and competence as a role model.

For your new job as an assistant front office manager, you should bring your passion and the following:

• Experience at the reception of the upscale hospitality industry
• Ideally, prior management experience
• Knowledge of protel preferred
• Ideally, fluency in the respective country’s language

In brief, this is what you can expect as an assistant front office manager at ROBINSON:

• Working with amiable and open colleagues
• New countries and new challenges
• A reputable job with a solid income
• Taking over responsibility for your specialised field and regular training offers
• Excellent career opportunities
• Food and board are provided free of charge

Turn your passion into a job – apply as an assistant front office manager at ROBINSON

Do you have great social skills and a good sense of what people need? Do you have a real talent for organisation? Then apply now – we look forward to seeing you!