Assistant Executive Housekeeper - Conrad Istanbul Bosphorus

Hilton Worldwide, Inc.; Beşiktaş; On-site; TRY 1,291,000 - 1,723,000; Full time

Job summary

A global hospitality leader is seeking an Assistant Executive Housekeeper for their Conrad Istanbul Bosphorus location. The role involves overseeing housekeeping and laundry operations, ensuring exceptional guest experiences, and supporting staff development. Ideal candidates will have managerial experience in housekeeping, strong leadership and communication skills, and a commitment to customer service. This position offers a dynamic work environment in a prestigious hotel, ideal for individuals passionate about hospitality.

Qualifications

• Housekeeping experience in a managerial or supervisory capacity.
• High level of commercial awareness and cost control capabilities.
• Knowledge of Workplace, Health, Safety, and Hygiene.

Responsibilities

• Oversee housekeeping operations to deliver an excellent Guest and Member experience.
• Manage staff performance issues in compliance with company policies.
• Support the Executive Housekeeper in training and developing the team.

Skills

Housekeeping/laundry experience

Leadership skills

Communication skills

Customer service orientation

Ability to work under pressure

Education

High school certificate or equivalent

Tools

Microsoft Office

Property Management Systems

Job description

Job Description - Assistant Executive Housekeeper - Conrad Istanbul Bosphorus (HOT0C7PD)

Assistant Executive Housekeeper - Conrad Istanbul Bosphorus

Job Number:

HOT0C7PD

Work Locations

Conrad Istanbul Cihannuma Mah Saray Cd No 5 Besiktas Istanbul 34353

An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members within the group so to provide an exceptional experience for our Guests.

What will I be doing?

As an Assistant Executive Housekeeper, you will be responsible for overseeing housekeeping operations to deliver an excellent Guest and Member experience. You will assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Responsibilities include:

• Assist with overseeing Housekeeping/Laundry operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
• Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
• Implement all Housekeeping policies and procedures including Health and Safety and security
• Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and teamwork
• Ensure team members have up-to-date knowledge of all room categories and amenities
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training to support the Executive Housekeeper
• Ensure communication meetings are conducted
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training, and developing the team
• Deputise in absence of the Executive Housekeeper
• Provide excellent guest service
• Assist other departments wherever necessary

What are we looking for?

To successfully fill this role you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A high school certificate or equivalent
• High level of commercial awareness and cost control capabilities
• Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Knowledge of Workplace, Health, Safety and Hygiene is essential
• Strong communication skills
• A passion for delivering exceptional levels of guest service

It would be advantageous for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems
• Experience managing a department and Profit and Loss account
• High level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision ‘to fill the earth with the light and warmth of hospitality’ unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!