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APAC After-Sales Leader: Warranty, Network & Ops
LANDI INTERNATIONAL (SINGAPORE) PTE. LTD.
Singapour
Sur place
SGD 60 000 - 80 000
Plein temps
Il y a 30+ jours

Résumé du poste

A leading firm in after-sales services based in Singapore is seeking an After-Sales Service Manager to enhance service and warranty operations across the APAC region. The ideal candidate will manage after-sales networks, resolve quality issues, and optimize service processes. Required qualifications include a Bachelor's degree, strong technical understanding, and expertise in after-sales management. Experience with vendor relations and project management is essential.

Qualifications

  • Proven experience in after-sales management or operations management.
  • Self-driven with excellent organizational and time management skills.
  • Experience in vendor selection, onboarding, and performance monitoring.

Responsabilités

  • Build and expand a comprehensive after-sales network.
  • Lead efforts to resolve quality issues in products or services.
  • Assess and optimize after-sales processes for efficiency.

Connaissances

Strong technical understanding of product architecture
Project management skills for service center rollouts
Analytical mindset to interpret KPIs
Customer-centric approach to service
Fluent in English; Chinese is a plus

Formation

Bachelor's degree in Business Administration or related field
Description du poste
A leading firm in after-sales services based in Singapore is seeking an After-Sales Service Manager to enhance service and warranty operations across the APAC region. The ideal candidate will manage after-sales networks, resolve quality issues, and optimize service processes. Required qualifications include a Bachelor's degree, strong technical understanding, and expertise in after-sales management. Experience with vendor relations and project management is essential.

* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.