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Résumé du poste
A Facilities Management Company in Singapore is looking for an Operations Manager. Responsibilities include managing cleaning operations, coordinating with clients, and ensuring safety protocols. The ideal candidate has at least 3 years of operational experience, preferably in the cleaning industry, possesses excellent communication skills, and is bilingual in English. A Class 3 driving license is required for this role.
Qualifications
Minimum of 3 years of experience in operations.
Experience in facilities management or cleaning industry is an advantage.
Class 3 driving license required.
Responsabilités
Manage day-to-day operations of cleaning.
Coordinate with directors and clients for service quality.
Ensure safety measures during cleaning.
Connaissances
Customer service
Communication skills
Interpersonal skills
Bilingual in English and another language
Hands-on approach
Description du poste
Job Description
Manage the day‑to‑day operations pertaining to the areas of cleaning within the clients’ facilities.
Provide support during events and the special occasions that require additional attention in terms of cleaning management.
Coordinate with Operations Director, Supervisor and Client to ensure quality service delivery.
Ensure cleaning teams adhere to safety measures during the cleaning operation.
Assist in budget planning for cleaning operations.
Compile and analyse relevant data to propose recommendations for cleaning process improvement.
Assist in development and review of operations plan to improve work procedures and quality service delivery.
Maintain stock and inventory.
Implement maintenance schedules for tools and equipment.
Facilitate effective work processions.
Assist in resolving existing contract conflicts.
Report potential risks on contractual changes to the management.
Guide teams to respond to major incidents and emergencies.
Job Requirements
Minimum of 3 years’ experience in Operations.
Experience in a Facilities Management / Cleaning industry is an added advantage.
Proven track record in customer service.
Bi‑lingual in English and one other major language.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.