Customer Service Manager jobs in Singapore
Sales Supervisor: Lead Retail Team with Commission & Bonus
VENUS BEAUTY SERVICES PTE. LTD.
Supervisor/Assistant Supervisor (Supermarket)
MM SUNDRY SHOP PTE. LTD.
Logistics Operation Supervisor #77022
ANRADUS PTE. LTD.
Discover more opportunities than anywhere else. Find more jobs nowSoftware Manager (Team Lead)/ Assistant Software Manager (C, C++, C#, Java)
STAR CAREER CONSULTING PTE. LTD.
Connect with headhunters to apply for similar jobsSenior Occupational Therapist & Rehab Team Lead
KK Women's & Children's Hospital
Body Therapist Reflexologist Supervisor / Manager
EVERYDAY REFLEXOLOGY
Food And Beverage Executive (Supervisor)
Mandarin Oriental Hotel Group Limited
Cafe & Terrace Supervisor: Elevate Guest Experience & F&B
Hilton Worldwide, Inc.
Oscar's Cafe & Terrace Supervisor (Conrad Singapore Marina Bay)
Hilton Worldwide, Inc.
HR Shared Services Supervisor: Benefits & Work Injury Claims
National Healthcare Group
ILTC Pharmacy Lead: Care, Training & System Setup
National Healthcare Group Pharmacy
Senior Occupational Therapist - Complex Care & Team Lead
Woodlands Health
Family Medicine Leader & Clinical Supervisor
Woodlands Health
Senior FM & M&E Lead — Team Growth & Impact
WGT Events & HR Group
Shift Leader
Job summary
A popular fast food chain in Singapore is seeking a Shift Leader to oversee restaurant operations during shifts. Responsibilities include supervising staff, managing daily tasks, and maintaining quality service and food standards. The ideal candidate has at least 1 year of experience in the F&B industry and strong interpersonal skills. Join us to lead a dynamic team in delivering exceptional customer experiences.
Qualifications
- At least 1 year of relevant experience in F&B restaurants.
- Willing to be involved in hands-on operations.
- Excellent communication and interpersonal skills.
Responsibilities
- Supervise staff and manage daily operations.
- Ensure high standards of customer service and food quality.
- Handle front-of-house and back-of-house duties.
Skills
As a Shift Leader at Texas Chicken (Singapore), you will play a crucial role in ensuring the smooth operation of our restaurant during your shift. You will be responsible for supervising staff, managing daily operations, and maintaining high standards of customer service and food quality.
- Undertake day to day restaurant operational tasks
- Create high standards of customer experience, be attentive towards the customers and their queries
- Handle front-of-house duties such as taking orders, cashiering, serving food & drinks
- Handle back-of-house duties such as food preparation in kitchen
- Daily housekeeping in dining and kitchen areas, food waste disposal
- Ensures that the team complete their assigned tasks and responsibilities efficiently
- Demonstrates and enforces proper procedures and standards for team members to follow
- Ensures team members adhere to punctuality and attendance requirements for their shifts
- Performs other duties as assigned to support restaurant operations.
- At least 1 year of relevant experience in F&B restaurants
- Willing to be involved in hands on operations
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- A genuine and honest, "can do" attitude! :)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.