Youth Support Specialist (Behavioural Support) (1-Year Contract | GOVT)

BGC Group Pte Ltd; Singapore; On-site; SGD 31,000 - 41,000; Full time

Job summary

BGC Group Pte Ltd in Singapore is seeking a Youth Support Specialist (Behavioural Support) to coach frontline Youth Guidance Officers in managing residents with behavioural complexities within a residential youth-care setting.

The role emphasizes practical coaching, development of resources, and on-ground support to strengthen the team’s behavioural-support capabilities.

Qualifications

• Degree in Social Work, Psychology, Special Education or related field.
• Strong experience with youth and behavioural support.
• Exposure to trauma-informed practices and crisis interventions.
• Ability to translate concepts into practical guidance for frontline staff.
• Experience managing youth offenders in residential settings preferred.

Responsibilities

• Identify capability gaps and coach Youth Guidance Officers in de-escalation, crisis prevention, trauma-informed responses.
• Facilitate practical learning sessions using approved training materials.
• Provide on-ground coaching during youth engagements.
• Observe and document youth behaviours to support planning and case discussions.
• Develop practical resources (guides, checklists, templates) for daily operations.
• Maintain records of coaching sessions, residents supported, observations, and staff progress.
• Perform other duties as assigned.

Skills

Coaching

Communication

Trauma-informed

Relational engagement

Behavioural observation

Education

Social Work, Psychology, Special Education degree

Job description

We are looking for a Youth Support Specialist (Behavioural Support) to support a residential youth-care environment. You will coach frontline Youth Guidance Officers in managing residents with behavioural complexities and help strengthen the team’s practical behavioural-support capabilities.

Nearest MRT: Boon Lay

Working Hours: 9.00am – 6.30pm (Monday to Thursday), 9.00am – 6.00pm (Friday)

Salary: $3300/Month

Responsibilities:

• Identify capability gaps and provide practical, scenario-based coaching to Youth Guidance Officers on areas such as de-escalation techniques, crisis prevention, trauma-informed responses, and related topics.
• Facilitate practical learning sessions using approved training materials.
• Provide on-ground coaching support during actual youth engagements.
• Observe and document youth behaviours to support behavioural planning and case discussions.
• Develop practical resources, including guides, checklists, and templates, to support the team’s daily operations.
• Maintain accurate records of coaching sessions conducted, residents supported, behavioural observations, and staff progress.
• Perform any other relevant duties as assigned.

Requirements:

• Degree in Social Work, Psychology, Special Education, or a related field.
• Strong experience working with youth, including hands-on exposure in behavioural support, de-escalation techniques, and crisis intervention.
• Prior experience managing youth offenders within a residential facility would be advantageous.
• Experience working with youth and/or individuals with special needs.
• Strong knowledge of trauma-informed practices, behavioural observation frameworks, sensory regulation, and relational engagement techniques.
• Strong coaching and communication skills, with the ability to translate complex behavioural concepts into practical guidance for Youth Guidance Officers.

We regret to inform that only shortlisted candidates will be informed.