x2 Logistics Customer Service [ Import / Export] - Alps Avenue

STAFFKING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics company in Singapore is seeking an experienced candidate for customer service in import/export operations. The role involves direct customer contact, monitoring compliance of documents, and ensuring timely reporting. Ideal candidates should have relevant experience, particularly in warehouse customer service, and ability to communicate effectively with various departments. Salary up to $3000 plus AWS and VB.

Qualifications

• Relevant experience (warehouse customer service) will have added advantage.

Responsibilities

• Direct Contact with Customers with outstanding friendly and reliable service offered
• Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
• Check on the Import /Export Documents Compliance when processing the export work order
• Apply the correct import /export permit and other export custom processed on timely manner
• Monitor the onboard status without fail and to inform customer on any irregularity
• Good communication among all related department concern Eg Ops , Warehouse , Traffic , planning team
• Always ensuring that the Airfreight rates apply is correct and updated
• Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
• Ensure that all monthly customer report is submitted on timely manner without fail

Job description

Summary

• East [Company Transport Provided]
• Import / Export [Warehouse Management]
• Salary up to $3000 +AWS +VB

Job Responsibilities

• Direct Contact with Customers with outstanding friendly and reliable service offered
• Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
• Check on the Import /Export Documents Compliance when processing the export work order
• Apply the correct import /export permit and other export custom processed on timely manner
• Monitor the onboard status without fail and to inform customer on any irregularity
• Good communication among all related department concern Eg Ops , Warehouse , Traffic , planning team
• Always ensuring that the Airfreight rates apply is correct and updated
• Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
• Ensure that all monthly customer report is submitted on timely manner without fail

Requirement

• Relevant experience (warehouse customer service) will have added advantage.