x2 (Entry) Technical Support/Sales Engineer [Mechatronics/Robotics/PLC]

StaffKing Pte Ltd; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A well-organized company in Singapore is seeking a Technical Support/Sales Engineer specializing in Mechatronics and Robotics. The ideal candidate will manage the product lifecycle, provide application support, and collaborate with the sales team to enhance customer relationships. A Bachelor’s degree in a relevant field is required. This position offers opportunities for career progression and professional development.

Qualifications

• Bachelor's Degree in Mechatronics, Robotics, or related field is required.

Responsibilities

• Manage the full product lifecycle for the products distributed by the company.
• Provide pre-sales and post-sales application and sales support.
• Prepare and deliver application or solution proposals.
• Offer technical and application support addressing inquiries.
• Conduct product training sessions and demonstrations.
• Collaborate with the sales team to maintain customer relationships.
• Utilize product knowledge to demonstrate solution efficacy.
• Build relationships with product principals and share feedback.
• Deliver value-added solutions while strengthening relationships.

Education

Bachelor Degree in Mechatronics/Robotics or automation related academic background

Job description

x2 (Entry) Technical Support/Sales Engineer [Mechatronics/Robotics/PLC]

Good career progression and well organised company

Responsibilities

• Manage the full product lifecycle for the products distributed by the company.
• Provide pre-sales and post-sales application and sales support by analyzing customer needs and recommending suitable solutions.
• Prepare and deliver application or solution proposals based on customer requirements.
• Offer technical and application support, addressing customer inquiries and resolving issues via phone or email.
• Conduct product training sessions and demonstrations for customers.
• Collaborate closely with the sales team to maintain strong relationships with existing customers.
• Utilize product knowledge to demonstrate how our solutions best meet customer needs compared to competitors.
• Build and maintain strong relationships with product principals, sharing customer feedback to enhance products and services.
• Deliver value-added solutions to customers while continuously strengthening long-term relationships.

Requirements

• Candidate with Bachelor Degree in Mechatronics/Robotics or automation related academic background are welcome to apply.

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