Workshop Manager, Technical & Service

TRIANGLE AUTO PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent automotive company in Singapore is looking for a Workshop Manager to oversee operations and achieve targeted sales metrics. The ideal candidate will have at least 10 years of automotive aftersales experience, proficiency in dealer management systems, and a background in managing teams. Responsibilities include coordinating with vendors, ensuring compliance with quality processes, and identifying staff training needs. A diploma or higher is required for this role. Competitive salary based on experience.

Qualifications

• 10 years of automotive aftersales or workshop experience required.
• Experience in managing warranty processes and procedures.
• Familiarity with dealer management systems and principals portals.

Responsibilities

• Manage daily workshop operations and achieve sales targets.
• Coordinate with vendors for vehicle preparation and deliveries.
• Ensure compliance with ISO 9001 quality processes.

Skills

Automotive aftersales expertise

Experience in managing teams (10+ staff)

Familiarity with dealer management systems

Strong problem-solving skills

Education

Diploma or higher

Job description

Primary Purpose and Function

• Managed workshop operation and deliver budgeted revenue with targeted throughput of external sales.

Duties & Responsibilities

• Manage daily workshop operations
• Ensure achievement of budgeted sales, GP & KPIs
• Coordinate with NVP, vendors in fulfillng new vehicle preparation and deliveries
• Collaborate with technical department in trouble shooting, developing field fix and escalating trend to principals
• Identify training gaps and staff development
• Ensure and Maintenance of compliance on ISO 9001 quality processess and principals after-sales service policies

Requirements

• 10 years automotive aftersales or workshop experience
• Experience in handling principals
• Experience in warranty process and procedures
• Experience in managing 10 staff or more
• Familiar in using dealer management systems, EPC and other principals portals

Education

Diploma or higher

Interested candidates, please send your resume stating your current and expected salary, reasons for leaving, and your availability.