Workshop Admin

AUTOMOTIVE REPAIR CENTRE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A Singapore-based automotive service provider is seeking a Clerk / Admin / Receptionist to handle customer inquiries and manage expectations during vehicle repairs. Strong communication and MS Office skills are essential for this role, which offers training for career advancement. The position includes flexible working hours and monthly incentives, aimed at providing excellent customer service within the automotive industry.

Benefits

Monthly incentives

Training and coaching provided

Flexi working hours

Qualifications

• Must be competent with MS Office Suite.
• Excellent verbal and written communication skills.
• Excellent customer service skills.

Responsibilities

• Handle phone calls and enquiries.
• Assist and advise customers on paperwork and processes.
• Manage customer expectations from accident reporting to vehicle repair completion.
• Create repair estimates for damaged vehicles.
• Communicate with insurance companies/surveyors for claims.

Skills

Verbal communication skills

Written communication skills

Customer service skills

Competent with MS Office Suite

Job description

Job Overview

Clerk / Admin / Receptionist

Must be competent with MS Office Suite.

Responsibilities

• Handle phone calls & enquiries.
• Assist and advise customers on paperwork and processes.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Training and coaching will be provided; 1st week – orientation; 2nd to 4th week – on‑job training.

Training/Advancement

Training and coaching will be provided for those interested to progress to Service Advisor / Claim Exec / Estimator / Assistant.

Managerial Responsibilities

• Manage customer expectations from accident reporting to vehicle repair completion.
• Create repair estimates for damaged vehicles.
• Communicate with insurance companies/surveyors for claims.
• Manage and coordinate with technicians on repair plans.

Good to have

• Driving license.
• Other areas of expertise and working experience are welcomed.
• Working experience in automotive repair industry.
• Familiar with car insurance claims procedures.

Salary & Eligibility

Salary commensurate with experience, working ability and skill set.

Singaporean/PR only.

Vacancies & Work Location

2 vacancies available.

Working hours: 9am – 6pm (Mon‑Fri), 9am – 1pm (Sat).

Working location: Woodlands / Jurong East.

Flexi working hours and alternate Saturdays will be based on work performance, experience, ability and independence.

Monthly incentives.

Contact

Contact Darius 89123288 for any enquiry.

Company information Registration No. 201312913C