Job Description
Key Responsibilities
Regulatory Compliance & Risk Management
- Conduct regular food safety, workplace safety, and hygiene audits across all outlets to ensure compliance with Singapore Food Agency (SFA), NEA, WSH Council, and other applicable regulations.
- Identify risks and recommend corrective/preventive actions, ensuring timely follow-up and resolution.
- Lead the investigation of workplace incidents, produce reports, and advise stakeholders on improvements.
Leadership & Team Management
- Lead, mentor, and develop a team of 2 WSH members to ensure consistent standards and execution of safety and hygiene programs across all outlets.
- Delegate tasks effectively, review performance, and guide the team in continuous improvement efforts.
System Development & Audit Readiness
- Maintain and enhance the Food Safety Management System (FSMS) to meet ISO 22000, HACCP, and other audit requirements.
- Implement a digital audit scoring and tracking system to standardize reporting and improve visibility of compliance performance.
- Oversee the WSH aspects of new outlet openings, including pre-opening audits and compliance checks.
Training & Engagement
- Conduct regular training, briefings, and engagement activities to reinforce good hygiene and safety practices among outlet staff and unit managers.
- Drive awareness and ownership of safety standards at all levels of the organization.
Stakeholder Communication
- Liaise with internal departments, clients, and authorities during inspections, investigations, and committee meetings.
- Participate in customer-chaired on-site safety committees and represent the company professionally.
Other Duties
- Take on special projects and assignments as directed by the supervisor or management.