Wildlife Guest Experience Lead - Adventure & Tickets

Mandai Wildlife Group; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

A wildlife conservation organization in Singapore is seeking a motivated individual for guest service operations. You will ensure smooth daily operations, conduct safety checks, and engage with guests through storytelling. Ideal candidates will have a passion for the outdoors and customer service experience. This role requires flexibility to work on weekends and public holidays, providing a unique opportunity to connect with wildlife and nature.

Qualifications

• Minimum 1 year of relevant experience in hospitality or tourism industry.
• Passion for the outdoors and ability to meet physical demands.
• Prior customer service experience will be an advantage.

Responsibilities

• Ensure smooth daily operations and exceptional guest service.
• Perform accurate transactions at ticketing touchpoints.
• Operate Adventure facility and secure guests on high-element rides.

Skills

Customer service

Excellent communication

Team motivation

Outdoor activities

Job description

A wildlife conservation organization in Singapore is seeking a motivated individual for guest service operations. You will ensure smooth daily operations, conduct safety checks, and engage with guests through storytelling. Ideal candidates will have a passion for the outdoors and customer service experience. This role requires flexibility to work on weekends and public holidays, providing a unique opportunity to connect with wildlife and nature.