Wholesale KYC Operations - Relationship Partner - Associate

JPMorgan Chase & Co.; Singapore; On-site; SGD 75,000 - 100,000; Full time

Job summary

A global financial services firm in Singapore is seeking a Relationship Partner in Wholesale KYC Operations. You will manage client onboarding and due diligence processes, work closely with various internal teams, and contribute to process improvements in KYC. The ideal candidate will have at least 4 years of experience in KYC or related fields, with solid organizational and relationship management skills. This is an excellent opportunity for growth in a dynamic team environment.

Qualifications

• Minimum of 4 years of experience in KYC / Client Onboarding / Audit / Control / Risk / Anti‑Money Laundering within the Banking Industry.
• Strong knowledge of KYC/Compliance/AML procedures and standards.
• Ability to grasp/learn new concepts and procedures.

Responsibilities

• Act as a SME and Due Diligence expert guiding clients through KYC requirements.
• Conduct in-depth analysis on client ownership structure.
• Liaise with businesses to review key onboarding status and prioritize requests.
• Manage personal workload and escalate key risks/issues to management.
• Identify and execute process improvements for KYC processes.

Skills

KYC / Client Onboarding

Audit

Control

Risk

Anti-Money Laundering

Time management

Organizational skills

Relationship building

Education

Bachelor's Degree

Job description

Wholesale KYC Operations - Relationship Partner - Associate

Are you looking for an opportunity to be a part of a great team with a winning culture, empowered to serve our customers with high‑quality set of products and services maintaining the highest standards of operational excellence? You have found the right team!

As a Relationship Partner within the Commercial & Investment Bank Wholesale KYC Operations team, you will be responsible for managing the Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals for India. You will facilitate the end‑to‑end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the Wholesale Client Onboarding team to incorporate into the KYC platform. You will be part of the team which operates in close partnership with Bankers, Operations, Credit, Legal and Compliance to provide efficient and timely on‑boarding of new/existing client relationships to the JP Morgan infrastructure.

Job responsibilities

• Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements
• Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
• Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritise open requests and with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
• Manage personal workload and priority items and ensure timely escalation of key risks/issues to management maintaining timelines
• Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region
• Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities, and skills

• Minimum of 4 years of experience in KYC / Client Onboarding / Audit / Control / Risk / Anti‑Money Laundering within the Banking Industry
• A working knowledge of KYC/Compliance/AML procedures and standards
• Strong time management, organisational, relationship building skills
• Ability to grasp/learn concepts and procedures
• Bachelor's Degree

Preferred qualifications, capabilities, and skills

• Knowledge of Client onboarding is preferred
• Team lead experience preferred

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.