(WFH) Order Management Support

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking an order processing specialist to manage orders and resolve issues within the SAP system. The ideal candidate has 1-2 years of experience in order processing, communicates effectively, and can adapt to changing priorities. This role offers a salary of up to $4300 with a 1-year contract.

Qualifications

• 1-2 years of relevant experience in order processing, pricing support, or customer operations preferred.
• Familiarity with SAP S/4HANA is a plus.
• Good written and verbal communication skills; able to communicate politely via email.

Responsibilities

• Process and update new orders in SAP Order Management System within service-level timelines.
• Review and resolve order-related issues, including pricing discrepancies.
• Maintain and update customer master records and system parameters in SAP.
• Participate in improvement projects using AI and RPA tools.

Skills

Order processing

Communication

Multi-tasking

Teamwork

SAP S/4HANA

Microsoft Office

Education

Diploma or Degree

Tools

SAP Order Management System

Microsoft Outlook

Microsoft Excel

Microsoft Teams

Microsoft SharePoint

Job description

Job Details

• Working Hours: 5 days per week (based on roster), can WFH
• Location: East
• Salary: Up to $4300
• Contract: 1 year

Job Scope

• Process and update new orders in SAP Order Management System within service‑level timelines.
• Review and resolve order‑related issues, including pricing discrepancies, in coordination with Sales, Account Managers, and Pricing teams.
• Maintain and update customer master records and system parameters in SAP.
• Troubleshoot system‑related order issues and collaborate with IT or management when escalation is needed.
• Participate in improvement projects, including process automation initiatives using AI and RPA tools.
• Work with cross‑regional Order Management teams (Asia, Europe, North America) to ensure alignment and consistency.
• Generate reports to ensure accuracy and execution of order processes.

Job Requirements

• Diploma or Degree holders are welcome.
• Able to work from Tuesday‑Saturday, 5am to 2pm, and during Singapore holidays when US is not on holiday.
• 1–2 years’ relevant experience in order processing, pricing support, or customer operations preferred.
• Comfortable using SAP S/4HANA (experience a plus) and Microsoft Office tools (Outlook, Excel, Word, Teams, SharePoint).
• Good written and verbal communication skills; able to communicate politely and clearly via email.
• Able to multi‑task, manage timelines, and adapt to changing priorities.
• Positive working attitude; team‑oriented, flexible, and open to learning new technologies.
• Willing to try out AI tools and automation in daily operations.

Interested candidate please click APPLY to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://sg.go.persolkelly.com/job/apply/13391.

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