(WFH) Order Management Support

PERSOL SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a candidate for order processing using SAP. This role involves collaborating with cross-regional teams and resolving order-related issues. The ideal candidate has relevant experience and is comfortable using technology in operations. Strong communication skills are essential, along with a diploma or degree.

Qualifications

• 1–2 years of relevant experience in order processing, pricing support, or customer operations.
• Comfortable using SAP S/4HANA and Microsoft Office tools (Outlook, Excel, Word, Teams, SharePoint).
• Able to communicate politely and clearly via email.

Responsibilities

• Process and update new orders in SAP Order Management System within service-level timelines.
• Review and resolve order-related issues, including pricing discrepancies.
• Work with cross-regional Order Management teams to ensure alignment and consistency.

Skills

SAP S/4HANA

Microsoft Office tools

Good communication skills

Multi-tasking

Education

Diploma or Degree

Job description

Job Details:

• Working Hours: 5 days per week (based on roster), can WFH
• Location: East
• Salary: UP to $4300
• Contract: 1 year

Job Scope:

• Process and update new orders in SAP Order Management System within service-level timelines.
• Review and resolve order-related issues, including pricing discrepancies, in coordination with Sales, Account Managers, and Pricing teams.
• Maintain and update customer master records and system parameters in SAP.
• Troubleshoot system-related order issues and collaborate with IT or management when escalation is needed.
• Participate in improvement projects, including process automation initiatives using AI and RPA tools.
• Work with cross-regional Order Management teams (Asia, Europe, North America) to ensure alignment and consistency.
• Generate reports to ensure accuracy and execution of order processes.

Job Requirements:

• Diploma or Degree holders are welcome.
• Able to work from Tuesdays‑Saturdays, 5am to 2pm, and during Singapore holidays when US is not on holiday.
• 1–2 years’ relevant experience in order processing, pricing support, or customer operations preferred.
• Comfortable using SAP S/4HANA (experience a plus) and Microsoft Office tools (Outlook, Excel, Word, Teams, SharePoint).
• Good written and verbal communication skills; able to communicate politely and clearly via email.
• Able to multi-task, manage timelines, and adapt to changing priorities.
• Positive working attitude; team-oriented, flexible, and open to learning new technologies.
• Willing to try out AI tools and automation in daily operations.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://sg.go.persolkelly.com/job/apply/13391

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