Website QA Testing (CMS)

USER EXPERIENCE RESEARCHERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

USER EXPERIENCE RESEARCHERS PTE. LTD. is seeking a QA & Compliance Specialist to act as the final quality gate before website launch.

The role requires meticulous audits across content, accessibility, performance, analytics, and design fidelity, reporting defects and ensuring compliance with standards. The ideal candidate combines content QA, accessibility testing, web auditing, and stakeholder management skills, and will collaborate with developers, designers, and project managers to ensure

Qualifications

• 3+ years of experience in digital QA, content QA, or related roles.
• Strong experience testing websites and CMS-based digital platforms.
• Working knowledge of WCAG 2.1/2.2 AA.
• Experience conducting automated and manual accessibility testing.
• Excellent written communication and attention to detail.
• Experience documenting defects and managing QA cycles.
• Familiarity with Google Lighthouse and performance testing.
• Ability to work in Agile and rapid sprint environments.

Responsibilities

• Conduct pre-launch QA across staging and production-ready websites.
• Verify content against approved source documents.
• Cross-check live CMS against Figma designs and specifications.
• Identify and document defects across content, design, accessibility, technical and functional areas.
• Conduct accessibility audits using automated tools and manual testing.
• Verify Lighthouse scores and WOGAA tracking.
• Produce structured QA reports and defect logs.
• Collaborate with developers, designers, content strategists, PMs to close defects before launch.
• Maintain QA documentation and audit trails.

Skills

Content QA

Accessibility testing

Web auditing

Stakeholder management

Tools

Lighthouse

Oobee Accessibility Suite

WOGAA Inspect

Axe Core

Job description

We are looking for a highly detail-orientedQA & Compliance Specialistto act as the final quality gate before website launch.

This role is responsible for conducting end-to-end audits across content, accessibility, performance, analytics, design fidelity, and functional quality. The successful candidate will identify defects before launch, ensure compliance with agreed standards, and provide clear documentation for development and remediation teams.

The ideal candidate combinescontent quality assurance, accessibility testing, technical web auditing, and stakeholder managementskills.

Key Responsibilities

• Conduct comprehensive pre-launch QA across staging and production-ready websites.
• Verify website content against approved source documents and stakeholder-approved content.
• Cross-check live CMS builds against approvedFigma designs and specifications.
• Identify and document content, design, accessibility, technical, and functional defects.
• Conduct accessibility audits using automated tools and manual testing.
• Verify website performance against agreed Lighthouse benchmarks.
• Verify WOGAA tracking implementation across all applicable pages and templates.
• Test WOGAA Sentiments widget implementation and functionality.
• Verify links, anchors, navigation, forms, images, headings, metadata, and page structures.
• Identify spelling, grammar, punctuation, formatting, and content inconsistencies.
• Conduct regression testing after defects have been fixed.
• Produce structured QA reports and maintain defect logs throughout the sprint.
• Categorise defects according to severity and business impact.
• Work closely with developers, designers, content strategists, project managers, and stakeholders to close defects before launch.
• Provide clear evidence and reproduction steps for technical defects.
• Maintain QA documentation and audit trails for formal approval and sign-off.

Core Quality Assurance Competencies

Accessibility Auditing

Hands-on experience auditing websites againstWCAG 2.1/2.2 AArequirements.

The candidate should be able to perform:

• Automated accessibility scans.
• Keyboard-only navigation testing.
• Focus-state and focus-order testing.
• Colour contrast verification.
• Heading hierarchy checks.
• Link and button accessibility checks.
• Image alt-text verification.
• Form accessibility checks.
• Screen-reader testing using:
• NVDA
• VoiceOver
• Manual validation of issues identified by automated tools.

Experience with the following is highly preferred:

• Oobee Accessibility Suite
• WOGAA Inspect
• Axe Core

Fidelity & Content Verification

• Perform detailed1:1 comparisonbetween approved Figma designs and staging CMS builds.
• Verify typography, spacing, alignment, imagery, components, navigation, and responsive layouts.
• Check every page for:
• Typos
• Incorrect or missing content
• Broken links
• Broken anchor links
• Incorrect URLs
• Formatting inconsistencies
• Missing images
• Incorrect image treatment
• Incorrect headings
• Metadata issues
• Demonstrate exceptional attention to detail and a zero-tolerance mindset toward launch-critical defects.

Performance & Technical Benchmarking

• Conduct and document Google Lighthouse audits.
• Verify target scores of90–100across:
• Performance
• Accessibility
• Best Practices
• SEO
• Understand and identify issues affecting:
• LCP
• CLS
• INP
• Verify technical SEO implementation, including page titles, metadata, canonical URLs, and other agreed requirements.

Analytics & WOGAA Verification

• Verify WOGAA tracking scripts across applicable pages and template layouts.
• Confirm correct placement and execution of WOGAA JavaScript.
• Verify WOGAA Sentiments widget implementation.
• Identify missing, duplicated, or incorrectly configured tracking.

Defect Management

• Create structured QA reports with clear reproduction steps.
• Categorise defects by severity, for example:
• Critical— prevents launch or creates significant compliance/functionality risk.
• Major— significant defect requiring remediation before launch.
• Minor— low‑impact issue that does not materially affect functionality.
• Assign defects to the appropriate team and track resolution.
• Conduct regression testing after fixes.
• Maintain accurate QA status throughout each sprint.

Minimum Requirements

• 3+ years of experiencein digital QA, content QA, web QA, content strategy, or related roles.
• Strong experience testing websites and CMS‑based digital platforms.
• Working knowledge of WCAG 2.1/2.2 AA.
• Experience conducting both automated and manual accessibility testing.
• Strong attention to detail and excellent written communication.
• Experience documenting defects and managing QA cycles.
• Familiarity with Google Lighthouse and website performance testing.
• Ability to work within Agile and rapid sprint environments.

Preferred Qualifications

• Direct experience withSingapore Government
• Experience with Oobee, WOGAA Inspect, and/or Axe Core.
• Experience with WOGAA tracking and Sentiments.
• Experience conducting screen‑reader testing using NVDA or VoiceOver.
• Experience working with government, healthcare, financial services, utilities, or other regulated digital platforms.
• Experience reviewing Figma designs against live CMS implementations