Web3 Payments Operations Analyst – Singapore

Banking Circle; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading fintech company in Singapore is seeking a Client Operations Analyst to bridge blockchain technology and client excellence. In this role, you will manage Web3 client integrations, ensuring smooth onboarding and ongoing support while adhering to compliance standards. The ideal candidate should have experience in technical sales or client integrations, proficiency in SQL, and strong communication skills. Join a fast-paced team that's at the forefront of decentralized finance, where you can truly make an impact.

Qualifications

• Experience in client integrations, technical sales, or payment-related product development.
• Fluency in English is required.
• Exposure to Web3 tech stack is preferred.

Responsibilities

• Serve as primary contact for Web3 client operations.
• Ensure smooth onboarding and integration for clients.
• Host syncs with clients to align on requirements and troubleshoot.

Skills

Client-oriented mindset

Proficiency in SQL

Strong working knowledge of Microsoft Office Suite

Solid understanding of RESTful APIs

Ability to communicate complex concepts simply

Ability to stay calm under pressure

Curiosity about Web3 landscape

Education

Relevant educational background

Tools

Payment channels and infrastructure knowledge

Job description

A leading fintech company in Singapore is seeking a Client Operations Analyst to bridge blockchain technology and client excellence. In this role, you will manage Web3 client integrations, ensuring smooth onboarding and ongoing support while adhering to compliance standards. The ideal candidate should have experience in technical sales or client integrations, proficiency in SQL, and strong communication skills. Join a fast-paced team that's at the forefront of decentralized finance, where you can truly make an impact.