Web3 Client Operations & Integrations Analyst

BC PAYMENTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading payment solutions provider in Singapore is seeking a Client Operations Analyst - Innovative Payments. In this role, you will manage client integrations and provide ongoing support for Web3 clients. Responsibilities include ensuring compliance with risk frameworks, hosting syncs with clients, and maintaining documentation. The ideal candidate will possess strong technical expertise, particularly in RESTful APIs and SQL, alongside a client-oriented mindset. Fluency in English is required, and previous exposure to the Web3 landscape is a plus.

Qualifications

• Experience in client integrations or payment-related product development.
• Familiar with Web3 topics.
• Proficient in SQL for reporting and issue investigation.
• Fluent in English.

Responsibilities

• Own end-to-end Web3 client integrations.
• Ensure compliance with risk framework.
• Host regular syncs with Web3 clients.
• Provide technical and operational support for Web3 solutions.
• Maintain and improve product documentation.
• Collaborate with internal stakeholders.

Skills

Technical sales

Client-oriented mindset

Understanding of RESTful APIs

SQL for data analysis

Microsoft Office Suite

Familiarity with payment channels

Empathy

Communication skills

Critical thinking

Curiosity about Web3

Education

Relevant educational background

Job description

A leading payment solutions provider in Singapore is seeking a Client Operations Analyst - Innovative Payments. In this role, you will manage client integrations and provide ongoing support for Web3 clients. Responsibilities include ensuring compliance with risk frameworks, hosting syncs with clients, and maintaining documentation. The ideal candidate will possess strong technical expertise, particularly in RESTful APIs and SQL, alongside a client-oriented mindset. Fluency in English is required, and previous exposure to the Web3 landscape is a plus.