Wealth Management Operations - AVP

OCBC; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Industry-leading learning & dev.

Inclusive culture

Job summary

OCBC in Singapore seeks an experienced Wealth Management Operations AVP to lead support for new products and services. You will partner with business, product, and technology teams to ensure effective post-trade processing and lifecycle management across GWO.

Ideal candidates have 7+ years in operations within private banking, strong analytical and leadership skills, and a track record of driving transformational initiatives. A Singapore-based role offering growth and professional development.

Qualifications

• Bachelor’s degree from a reputable university.
• Experience in private banking operations preferred.
• Strong meeting organization and senior stakeholder interaction.

Responsibilities

• Work with Business, Products and Support Functions to back new products/services.
• Represent Operations in meetings and document process flows for new products.
• Track and close projects and change deliverables for new services.
• Project manage strategic initiatives across Group Wealth Operations.
• Drive operational transformation initiatives and process improvements.
• Liaise with custodians/nostro agents on account opening, maintenance and closure.

Skills

Meeting management

Relationship building

Analytical skills

Leadership

Communication

Independence

Education

Bachelor’s degree

Job description

Who We AreAs Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Who We AreAs Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. We are seeking a team member to join our Custody Services Team under Group Wealth Operations (GWO). We are the voice of Group Wealth Operations for new business and services. We liaise and work with custodians and nostro agents to enable the infrastructure for post-trade settlement and lifecycle management support. The role holder works hand in hand with the Group O&T stakeholders such as the Head of Operations, Head of Departments, as well as stakeholders from across Businesses and other Supporting Functions (such as Legal, Compliance, Credit, Finance etc.) to respond to business and management’s requests.

Why Join

Imagine being part of a team that helps people grow their wealth and achieve their financial goals. As a Wealth Management Operations AVP at OCBC, you'll play a critical role in ensuring the smooth delivery of our wealth management services. You'll be part of a dynamic team that's passionate about making a difference in people's lives.

How you succeed

To succeed in this role, you'll need to be meticulous, organized, and able to work well under pressure. You'll need to build strong relationships with our wealth management teams and external partners to ensure seamless execution of our services. Your attention to detail and analytical skills will be essential in identifying and resolving operational issues.

What you do

• Work with Business, Products and other supporting Functions (such as Finance, Technology, Legal & Compliance, Risk etc) to support new products and services
• Represent Operations in Functional Specialist Meeting to document process flows for new products and services and coordinate product papers review
• Manage tracking and closure of project and change deliverables in relation to new product and services
• Project management of key strategic projects and business initiatives across GWO
• Drive operational transformation initiatives.
• Work with internal stakeholders and external custodians/ nostro agents on new regulatory or service changes from custodians/ nostro agents
• Liaise with custodians/nostro agents on account opening, maintenance and closure of the accounts. This includes Request for Proposals/Information for custodian/nostro agent selection.
• Perform periodic reviews with appointed custodians/nostro agents (e.g. service reviews, AML CFT related)
• Support Operations on issues and escalations with custodians/nostro agents
• Undertake other duties as assigned by manager

Who you are

• Bachelor’s degree from a reputable university
• Minimum 7 years relevant experience in Operations preferably within private banking with good understanding of the functions of O&T department, knowledge of products such as Custody, Nostro agents, Securities Services & Derivatives
• Strong meeting organization and facilitation skills, experience and ease in interfacing with Senior Management and support teams
• Delivery focused and embracing challenges in a quickly changing, complex and fast-paced environment
• Good analytical skills, positive attitude and good learning ability with attention to details
• Experienced negotiator and skilled in conflict resolution.
• Self-motivated and able to work independently and under minimum supervision
• Excellent leadership, communication and interpersonal skills

Who we are As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Degree

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.