Job Description
- Inspect, diagnose and identify faults to repairing of Analogue, Quartz, and Digital Smart watches.
- Replace worn out/faulty components of watches movement from dis-assembly to final assembly.
- Perform watches testing using precision measuring equipment.
- Perform product analysis on malfunctioning watches and report root cause of defect.
- Perform repair work according to the nature of defect and restore faulty watches to working condition.
- Perform repair costs estimation and correspond with customers according to their needs.
- Handle customer inquiries from service receptions, emails to telephone calls from time to time.
- Repair all other Casio consumer products. (Training provided)
Job Requirement and Competencies
- GCE ‘O’ Level/ NITEC / Diploma in Electrical and Electronics
- Watch repair experience is preferred and advantage.
- Possess excellent eyesight and concentration for handling watches repairs.
- Finger Dexterity and detail oriented.
- Strong interest in watches is preferred.
- Able to carry out intricate and delicate work with minimum supervision
- Patience and meticulous to details are always required when handling repair work.
- High level of integrity and reliability.
- Customer Service oriented and relevant skills are an advantage.