Warehouse Supervisor [Night Shift]

SHOPEE SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A local logistics firm based in Singapore is seeking an experienced Warehouse Operations Manager to oversee daily operations, lead a team, and enhance performance through continuous improvement. The role requires a minimum of 3 years in logistics operations and involves working night shifts and weekends as part of a permanent 5-day work week. Candidates must possess a diploma in a relevant field and demonstrate strong problem-solving and communication skills.

Qualifications

• Minimum of 3 years of experience in warehouse or logistics operations.
• At least 1 year of experience in a supervisory role.
• Proven track record of leading a team.
• Ability to engage with various stakeholders.

Responsibilities

• Oversee daily operations of the warehouse.
• Lead and manage warehouse workers and shifts.
• Coordinate with external and internal parties.
• Analyze data to improve operational performance.
• Drive ongoing improvements in throughput.
• Provide coaching and training to employees.

Skills

Warehouse operations management

Leadership

Coaching and training

Performance improvement

Communication

Problem-solving

Education

Diploma in Business, Supply Chain Management, Engineering, or related fields

Tools

Warehouse Management System (WMS)

Job description

Job Description

• Operational Management: Oversee and manage the daily physical operations of the warehouse, including receiving, storing, picking, packing, and inventory management.
• Shift and Worker Management: Lead and manage warehouse workers and shifts, ensuring all tasks are completed on time and in accordance with operational standards.
• Stakeholder Coordination: Coordinate on-site operations with external parties such as the landlord and manpower contractors, as well as internal teams to ensure smooth operational flow and adherence to safety protocols.
• Performance Analysis and Improvement: Analyse data reports to identify operational bottlenecks, recommend solutions, and implement initiatives to improve throughput and performance.
• Continuous Improvement: Drive ongoing improvements in operational throughput and work towards achieving sustained delivery performance enhancements.
• Coaching and Training: Provide guidance, coaching, and training to employees to support skill development and optimize performance.
• Key Performance Indicators (KPIs): Meeting or exceeding operational SLAs, improving performance based on data analysis, ensuring smooth coordination with stakeholders, enhancing employee development and training, and driving continuous delivery performance improvements.

Requirements

• Minimum of 3 years of experience in warehouse or logistics operations, with at least 1 year of experience in a supervisory role.
• Prior experience in warehouse operations with a proven track record of leading a team.
• Minimum qualification: Diploma, preferably in Business, Supply Chain Management, Engineering, or related fields.
• Ability to independently lead an operational team on-site and engage with various internal and external stakeholders.
• Familiarity with key Warehouse Management System (WMS) functionalities is an advantage.
• Strong problem-solving abilities, excellent communication skills, and the ability to drive performance improvements.
• Able to commute to the warehouse in the West area of Singapore.
• Must be able to work night shifts and weekends, as the role follows a 5-day work week, on a permanent basis.