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A logistics company in Singapore is seeking an experienced leader for the export operations team. You will oversee daily operations, ensuring compliance with shipping regulations and documentation accuracy. The ideal candidate has a diploma in Logistics or Supply Chain Management and 3-5 years of relevant experience, including supervisory roles. Strong communication and problem-solving skills are critical. This is an opportunity to manage and train a dynamic team in a fast-paced environment.
Lead, train the export operations team to achieve performance and service targets.
Oversee daily operations - Inbound, Storage, 2nd process packing, Pick and Pack, Booking confirmation, air waybill (AWB), Bill of Lading (BL), manifest checking and document accuracy.
Manage communication with shipping lines, customers, and oversee agents to resolve issues, delays or disputes promptly and professionally.
Monitor workflow and allocate resources effectively to ensure on time cargo delivery and smooth documentation flow.
Implement (SOP) and ensure compliance with carrier, custom and internal requirement.
Review export documentation accuracy to maintain operation efficiency.
Report to management on team performance, issues and improvement opportunities.
Make decision independently to maintain service standards.
Minimum Diploma in Logistics, Supply Chain Management or related field
Minimum 3-5 years of experience in export operation or logistics company, including at least 2 years in supervisory role.
Strong knowledge of export shipping procedures, documentation, and port operations.
Good understanding of international trade regulations and incoterms.
Proficient in Microsoft Office, Navision system and Warehouse Management System (WMS) will be an added advantage.
Excellent communication, coordination and problem-solving skills.
Responsible, proactive and ability to work independently under pressure.