Warehouse Supervisor

ELEMENT14 PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology solutions provider in Singapore is seeking a distribution center manager to oversee operations including packing, shipping, and inventory management. Candidates should have 1-4 years of relevant experience, preferably with supervisory skills. A diploma or higher education credential is required, and a Lean 6 sigma certification is preferred. Compliance with safety regulations is paramount, and the role is based in the Changi South area.

Qualifications

• 1-4 years of relevant work experience in a distribution center setting.
• Experience in supervisory roles is preferred.

Responsibilities

• Oversees activities like packing, shipping, and inventory management.
• Manages customer communication to resolve order fulfillment issues.
• Implements quality assurance procedures and evaluates deviations.
• Maintains safety and compliance in the workplace.

Skills

Supervisory skills

Knowledge of Workplace Safety & Quality

Education

Diploma or higher

Lean 6 sigma certification

Job description

Job Summary

Oversees distribution center activities for some or all of the following processes: packing, shipping, receiving, order fulfillment, stock handling, storing, distribution and inventory support. Provides high quality, cost effective, and efficient service to meet current and future demands. Optimizes facilities utilization, process execution and compliance with internal policies and procedures and external regulations. Provides oversight and direction for assigned employees, financial and operational activities.

Principal Responsibilities

• Manages order fulfillment from stored inventory, meeting customer requirements and inspection/testing processes; order shipments within time commitments in the most cost effective manner; communication with customers regarding any fulfillment issues or problems.
• Manages inventory through periodic and special inventory counts, reconciles discrepancies, and ensures accuracy including returns of defective materials.
• Ensures documentation is complete, accurate and processed appropriately.
• Plans, develops and/or implements quality assurance procedures. Evaluates quality deviations to determine cause, effect, and corrective measures. Surveys customers periodically regarding accuracy, quality, efficiency, adherence to specifications and overall customer experience.
• Ensures work area is well maintained and in compliance with all safety regulations and department policies including ESD requirements.
• Ensures equipment is safe, in good repair, functioning appropriately and calibrated to be in full compliance with required military, ISO and other quality standards. Participates in the evaluation, recommendation and implementation of new equipment or equipment enhancements.
• Creates, reviews, updates, presents, manages and/or contributes to statistical, narrative, financial regularly scheduled and ad hoc written and oral reports and presentations.
• Assesses productivity measures, identifies trends and monitors department activity.
• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
• Other duties as assigned.

Work Experience

• Typically 1-4 years relevant work experience
• Supervisory skills preferred
• Some knowledge on Workplace Safety & Quality

Education and Certification(s)

• Lean 6 sigma certification preferred but not mandatory
• Min diploma holder and above

Others

• Willing to work in Changi South, east area