Warehouse Senior Manager (3PL/ West/ Up to $8.000)

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and supply chain firm in Singapore is seeking a candidate for a managerial position in warehouse operations. The role includes driving cost-effective operations, overseeing branch activities, and enhancing customer service. Candidates should have 5+ years in warehouse management and strong leadership skills. This opportunity promises professional growth and engagement with a dynamic team.

Qualifications

• Minimum of 5 years' experience in warehouse management at middle management level within 3PL operations.
• Demonstrated success in enhancing productivity and operational efficiency.
• Proven experience in developing and implementing SOPs.

Responsibilities

• Drive growth and profitability through cost-effective operations.
• Manage customer complaints and enhance service efficiency.
• Oversee branch and warehouse operations, ensuring compliance with SOPs.

Skills

Leadership capabilities

Analytical and problem-solving skills

Customer-centric approach

Ability to multi-task

Education

Degree in Logistics or Supply Chain Management

Tools

WMS

Microsoft Office

Job description

Job ID: 1121082

Responsibilities

• Drive top-line growth and profitability through cost-effective operations.
• Collaborate with Senior Management on branch strategy, route planning, manpower, and sales initiatives.
• Expand logistics coverage and strengthen branch operational networks.
• Partner with Customer Service Manager to enhance administrative and service efficiency.
• Serve as the main contact for customers, suppliers, and internal teams.
• Manage customer complaints, claims, and service inquiries effectively.
• Promote service excellence and customer satisfaction across the team.
• Oversee overall branch and warehouse operations, including manpower and performance management.
• Ensure compliance with SOPs, audits, and operational standards.
• Implement process improvements, monitor KPIs, and prepare operational reports.
• Manage operational costs, collections, and payments efficiently.
• Maintain accurate stock control and monthly inventory tallies.
• Manage warehouse assets and implement 5S for operational efficiency.
• Lead, motivate, and develop staff to achieve productivity and KPI targets.
• Ensure workplace safety, hygiene, and compliance with ISO standards.
• Oversee contractors and suppliers, including cost negotiations and performance monitoring.

Requirements

• Degree in Logistics or Supply Chain Management with a minimum of 5 years’ experience in warehouse management, preferably at a middle management level within 3PL operations.
• Demonstrated leadership capabilities in overseeing end-to-end warehouse operations.
• Proven success in enhancing productivity, inventory accuracy, and operational efficiency through KAIZEN or continuous improvement initiatives.
• Experienced in developing and implementing SOPs and driving operational excellence.
• Strong analytical and problem-solving skills with the ability to interpret data for process improvement.
• A collaborative team player with a customer-centric approach and commitment to exceeding service expectations.
• Able to multi-task effectively in a dynamic, fast-paced environment.
• Proficient in 5S principles, WMS, barcode systems, and Microsoft Office applications.

To Apply, please kindly email your updated resume to [e-mail]. We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities. Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/ EA Personnel Name: Lim Poh Geok (Elaine) EA Personnel Reg. no.: R1105330 EA License no.: 07C5771