Warehouse Manager (West)

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading logistics firm in Singapore is seeking a Warehouse Manager responsible for overseeing full operations and staff performance within the warehouse. The ideal candidate has a degree in logistics, 3 to 5 years of experience in warehouse management, and strong leadership skills. The position offers a salary of up to $6k, with AWS and transport allowance provided. Interested applicants should email their resumes to Charlene at [e-mail].

Benefits

AWS

Fixed transport allowance ($90)

Qualifications

• 3 to 5 years working experience in warehouse management.
• Preferably prior middle management experience in FMCG setting.
• Proficient in 5S methodologies.
• Japanese language skills as an added advantage.

Responsibilities

• Responsible for full operations of the branch office.
• Manage staff performance and development.
• Increase customer satisfaction among team members.
• Oversee operational cost control measures.
• Prepare monthly operations and budget reports.
• Ensure timely collection of payments from customers.
• Attend to customer complaints and ensure timely resolution.
• Continuous improvement on operational processes.
• Implement and execute projects for new clients.

Skills

Leadership

Problem-solving

Interpersonal skills

Customer service mindset

Multi-tasking

Analytical skills

Education

Degree in Logistics or Supply Chain Management

Tools

Microsoft Office Tools

WMS

Barcode Operations

Job description

Job Overview

• Location: Jurong East (shuttle provided at 8.20 am)
• Working hours: 9:00-18:30 (Mondays to Fridays)
• AWS and fixed transport allowance ($90)
• Range: up to $6k

Job Responsibilities

• Responsible for the full operations of branch office, take leads to develop and make necessary succession planning including retaining of high performer.
• Manage staff performance and development, and maintaining a high standard of operational control / audit compliance.
• Increase customers’ satisfaction among all team members, encourages and demonstrates service-based behaviours.
• Oversee the overall operational cost control measures within the warehouse.
• Prepare monthly operations reports (sales, productivity & etc) and budget reports.
• Ensure all daily collections of monies are tally with receipts; monthly collection of due payments are promptly collected from customers’.
• Attend to customers’ complaints and claims and ensure all are resolve in a timely and adequate manner.
• Maintaining standards of health and safety, hygiene and security in the work environment.
• Continuous improvement on operational processes and updating of SOPs.
• Implementation and execution of projects from new clients.
• Producing regular reports and statistics on a daily, weekly and monthly basis
• Resolve operational issues on a daily basis.
• Responsible for tallying monthly inventory.
• Ensure the stock control systems is up to date and the inventories are accurately recorded within the system.
• Manage companies assets (Packing material, trolley, etc).
• Manage and allocate manpower in the warehouse
• Motivating staff and encouraging teamwork within the warehouse team
• To ensure productivity targets and other relevant KPIs are met or exceeded.
• Responsible for leading and overseeing staff safety at work.
• Supervise and evaluate staff performance
• To be the main PIC when liaising with customers, suppliers and relevant departments.
• Attend to enquiries via email and telephone from both the existing & new customers.
• To ensure the warehouse operation is executed within the boundaries of company SOPs.
• Manage contractors/suppliers quotations and negotiation on pricing matters in adherence to ISO requirements

Job Requirements

• Degree or tertiary education in the field of Logistic or Supply Chain Management or in any related discipline.
• At least 3 to 5 years working experience in warehouse management.
• Preferably those who have held middle management positions and worked in FMCG warehouse setting.
• Possess the ability and leadership to manage the overall Warehouse Operation.
• Experience in improving warehouse operation namely: productivity, inventory, accuracy, etc
• Experience in the development of warehouse SOP
• Experience in operation management by piece unit
• Experience in both quality control and quality assurance methods pertain to warehousing.
• Able to analyse and interpret data.
• A team player, with high interpersonal and problem-solving skills.
• Strong customer service mind-set and enjoy the challenge of meeting and exceeding customers’ expectations.
• Ability to multi-tasking and operate in a dynamic and changing environment
• Japanese language skill is an added advantage to liaise with Japanese-speaking clients
• Proficient in 5S methodologies
• Proficient in Microsoft Office Tools
• Proficient in WMS and Barcode Operations
• Good attendance and punctuality

Application Instructions

Interested applicants, please send your resume to Charlene (R22105303) at [e-mail] with the email subject header "Warehouse Manager (West)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

Pasona Singapore Pte Ltd

EA License No:90C4069 (Lau Rui Lin, Charlene, EA Registration No: R22105303)