Warehouse Manager

BOTTLES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore seeks a Warehouse Manager to oversee daily operations, lead digital transformation, and manage E-commerce fulfilment. The ideal candidate will have 3–5 years in warehouse management and a strong understanding of inventory systems. The role emphasizes leadership, problem-solving, and operational excellence. Competitive full-time employment offered.

Qualifications

• Minimum 3–5 years of experience in warehouse or logistics management.
• Strong understanding of inventory systems and digital workflow tools.
• Experience managing E-commerce fulfilment and B2B shipments.

Responsibilities

• Oversee daily inbound and outbound operations across various orders.
• Lead the shift towards a fully digitized warehouse.
• Manage bulk order picking and coordinate shipments.

Skills

Warehouse management

E-commerce fulfilment

Problem-solving

Leadership

Inventory systems

Job description

Warehouse Manager

Location: Singapore
Employment Type: Full-Time
Reports To: Operations Director / Founder

Overview:

We are undergoing a major transformation into a digitally enabled warehouse: Moving from manual processes into a system-driven, highly visible, real-time logistics environment. The Warehouse Manager will be responsible not only for day-to-day warehouse operations, but also for leading and enforcing digital adoption, ensuring accuracy, efficiency, and seamless coordination across E-commerce, Wholesale, Retail Deliveries, and Packing.

Key Responsibilities

1. Warehouse Operations & Inventory Control

• Oversee daily inbound and outbound operations across E-commerce orders, Wholesale shipments, Retail store replenishments, and internal transfers.
• Ensure accurate receiving, put-away, picking, packing, and dispatch using both manual and digital systems.
• Conduct weekly cycle counts, monthly reconciliations, and real-time stock adjustments to minimise discrepancies.
• Maintain optimal warehouse layout, racking logic, and storage optimisation for fast-moving SKUs.

2. Digital Warehouse Transformation Leadership

• Lead the shift towards a fully digitized warehouse, including:
  Implementation and enforcement of OCR-based stock receiving,
  Adoption of barcode scanning for pick/pack,
  Utilisation of digital dashboards for stock visibility,
  Enforcing proper use of the company’s inventory management system (IMS/WMS).
• Train all warehouse staff in digital tools and create SOPs for new workflows.
• Identify operational bottlenecks and propose digital or process-based solutions.
• Ensure data accuracy across all systems and dashboards (inbound, outbound, returns, shrinkage).

3. E-Commerce Fulfilment Management

• Oversee daily order fulfilment, ensuring speed, accuracy, and packaging quality.
• Build SOPs for peak periods (11.11, 12.12, Black Friday, CNY) ensuring capacity planning and resource allocation.
• Track and optimise same-day processing rates, cut-off times, and courier handover accuracy.

4. Wholesale & B2B Shipments

• Manage bulk order picking, palletisation, carton labelling, and documentation (invoices, packing lists, delivery orders).
• Coordinate shipments for local delivery, international export, and forwarder pickups.
• Ensure wholesale orders comply with retailer requirements (barcode placement, carton specs, ASN requirements, etc.).

5. Retail Store Replenishments

• Coordinate daily/weekly stock drops to retail stores.
• Ensure accurate movement records and avoid store-level stock discrepancies.
• Plan delivery routes, schedules, and safe handling of inventory.

6. Packing Operations & Quality Control

• Ensure all packing follows brand standards for brands.
• Conduct QC checks for damaged items, wrongly packed orders, and packaging standards.
• Implement corrective actions for recurring errors and defective inventory.

7. Returns, Exchanges & Warranty Items

• Manage inbound returns from e-commerce and retail stores.
• Check product condition, re-stock, rework, or dispose according to SOP.
• Maintain precise digital logs of return reasons and condition.

8. Leadership & Workforce Management

• Supervise warehouse assistants, packers, drivers, and part-timers.
• Plan shift schedules, allocate manpower, and evaluate staff performance.
• Train staff on new digital tools, handling procedures, safety, and SOP compliance.

9. Safety, Compliance & Maintenance

• Ensure workplace safety, equipment maintenance, and compliance with regulatory requirements.
• Enforce safe handling of inventory and maintain a clean, organised warehouse environment.

Required Skills & Qualifications

• Minimum 3–5 years of experience in warehouse or logistics management.
• Strong understanding of inventory systems, scanning equipment, and digital workflow tools.
• Experience managing E-commerce fulfilment and B2B shipments.
• Ability to lead operational transformation and train a team through change.
• Strong communication, planning, and problem-solving skills.
• Physically fit to handle warehouse demands when needed.

Key Competencies

• Digital-first mindset
• High accuracy & attention to detail
• Strong leadership and people management
• Operational discipline & SOP enforcement
• Time management and prioritisation
• Resilience during peak season operational pressure