Warehouse (Logistics) Coordinator

XYLEM WATER SOLUTIONS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

A global water solutions company in Singapore is seeking a Warehouse Coordinator to manage customer orders and logistics operations. Responsibilities include coordinating shipments, maintaining inventory records, and ensuring compliance with regulations. The ideal candidate has a diploma in Logistics/Supply Chain and 2-3 years of relevant experience. Strong organizational skills and proficiency in Microsoft Office and SAP are essential.

Qualifications

• Minimum 2–3 years experience in logistics coordination, shipping, or customer service.
• Experience in export/import documentation and freight coordination preferred.

Responsibilities

• Coordinate customer orders and manage shipments.
• Prepare and verify shipping documents.
• Maintain records of incoming/outgoing stock.
• Ensure compliance with company SOPs and safety standards.

Skills

Knowledge of Incoterms

Expertise in customs clearance procedures

Proficient in Microsoft Office

Strong time management skills

Detail-oriented

Education

Diploma or Degree in Logistics/Supply Chain

Tools

SAP

Job description

Overview

The Warehouse (Logistics) Coordinator is responsible for coordinating customer orders, managing export and domestic shipments, and ensuring smooth end-to-end logistics operations. This role acts as the key liaison between customers, internal departments, freight forwarders, and warehouse teams to ensure timely and accurate delivery of goods while maintaining compliance with company and regulatory requirements.

Responsibilities

1. Shipment Coordination & Logistics Planning

• Plan and arrange export/import shipments in coordination with freight forwarders and warehouse.
• Schedule container bookings, truck arrangements, and monitor loading/unloading activities.
• Ensure shipments follow FIFO (First In, First Out) and customer delivery timelines.
• Prepare and verify shipping documents: commercial invoice, packing list, Bill of Lading, COO, etc.
• Liaise with transporters for two-way deliveries between warehouse and factory.
• Ensure proper packing, labelling, and storage procedures are followed.

2. Warehouse & Inventory Support

• Coordinate with warehouse for stock availability, space management, and loading plans.
• Support monthly and annual stock take activities.
• Maintain accurate records of incoming/outgoing stock and shipment details.
• Prepare monthly stock and logistics performance reports.

3. Reporting & Documentation

• Generate daily, weekly, and monthly shipment and order status reports.
• Track shipment progress, container returns, and POD (Proof of Delivery) submissions.
• Maintain systematic filing of shipping and customer service documentation for audit purposes.

4. Compliance & Process Improvement

• Ensure all logistics activities comply with company SOPs, safety, and regulatory standards.
• Work closely with Finance for invoice validation and payment follow-up.
• Participate in continuous improvement initiatives to enhance supply chain efficiency.

Qualifications

Education:

• Diploma or Degree in Logistics / Supply Chain / or in any field (or equivalent experience).

Experience:

• Minimum 2–3 years experience in logistics coordination, shipping, or customer service.
• Experience in export/import documentation, freight coordination, and warehouse communication preferred.

Skills & Competencies:

• Good knowledge of Incoterms, HS Codes, customs clearance procedures, and shipping documents.
• Proficient in Microsoft Office (Excel, Word, Outlook); experience with ERP systems (SAP )preferred.
• Strong communication, coordination, and interpersonal skills.
• Detail-oriented with good time management and multitasking ability.
• Ability to work under pressure and meet shipment deadlines.

Personal Attributes:

• Responsible and proactive with a sense of urgency.
• Team player with positive attitude and problem-solving mindset.
• High integrity and commitment to quality and accuracy.