Warehouse Assistant Manager

Yamato Transport (S) Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A logistics company in Singapore is seeking a Warehouse Operations Manager to oversee daily operations and ensure efficient warehouse management. Responsibilities include supervising staff, maintaining safety standards, and managing inventory controls. The ideal candidate will have a Diploma or Degree in Logistics or Supply Chain Management, with at least 2 to 3 years in warehouse management, preferably in a third-party logistics environment. Leadership, problem-solving, and Microsoft Office proficiency are essential for success in this role.

Qualifications

• At least 2 to 3 years working experience in warehouse management.
• Proven experience in improving productivity and inventory accuracy.
• Familiarity with developing Standard Operating Procedures (SOPs).

Responsibilities

• Fulfill customers' needs and support smooth warehouse operations.
• Maintain standards of health, safety, and hygiene in the warehouse.
• Supervise and evaluate warehouse staff performance.

Skills

Interpersonal skills

Problem-solving

Leadership skills

Microsoft Office proficiency

Education

Diploma/Degree in Logistics or Supply Chain Management

Tools

Warehouse Management Systems (WMS)

Job description

Specific Responsibilities

Customer Service & Coordination

• Fulfill customers’ needs and support the smooth execution of warehouse operations.
• Act as the secondary point of contact for customers, suppliers, and internal departments.
• Attend enquiries via email and telephone from both existing and new customers.
• Ensure the customer service team bills accurately for all warehouse orders.

Operational Management

• Maintain standards of health, safety, hygiene, and security within the warehouse environment.
• Formulate a prevention plan to eliminate potential operational accidents.
• Oversee daily warehouse operations, resolve operational issues, and ensure SOP compliance.
• Implement and execute projects from new clients.
• Continuously improve operational processes and update SOPs.
• Manage manpower allocation, motivating staff, and fostering teamwork to meet productivity targets and KPIs.

Inventory & Asset Management

• Responsible for tallying monthly inventory and ensuring stock control systems are accurate and up to date.
• Implement and sustain 5S methodologies to ensure a clean and efficient work environment
• Manage warehouse assets, including packing materials, trolleys, and other equipment.
• Manage warehouse operational costs and contribute to cost-control measures.

Staff Supervision & Performance

• Supervise and evaluate warehouse staff performance.
• Lead and oversee staff safety, welfare, and discipline at work.
• Support the Operations Manager in training, coaching, and performance development of team members.

Vendor & Compliance Management

• Manage contractors and suppliers, including quotation evaluation, negotiation, and adherence to ISO requirements.
• Produce regular operational reports and statistics on a daily, weekly, and monthly basis.

Job Specifications/Requirements

• Diploma/Degree in Logistics or Supply Chain Management.
• At least 2 to 3 years working experience in warehouse management. Preferably those who have held middle management positions and worked in 3rd party Logistics settings.
• Proven experience in improving warehouse operation namely: productivity, inventory, accuracy, etc.
• Experience in developing SOPs, Work Instructions (WIs), and managing Warehouse Management Systems (WMS).
• Knowledge of operation management by piece/unit, quality control, and quality assurance processes.
• Proficient in 5S methodologies and Microsoft Office tools.
• Excellent interpersonal, problem-solving, and leadership skills.
• Good attendance, punctuality, and professionalism

Working Location

24 Penjuru Road #01-06B, ALOG Commodity Hub Singapore 609128

Working Hours

Monday - Friday (9:00AM to 6:30PM)