Waitress Crew Leader / Supervisor

MR DAI PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A hospitality company in Singapore is looking for Service Crew to provide exceptional customer service, ensure cleanliness, and deliver gastronomic experiences. Successful candidates should have a fun personality and a 'can-do' attitude, with prior experience preferred for team lead positions. This role involves working during shifts, including weekends and public holidays, with extra pay provided. A customer-first approach and excellent interpersonal skills are a must.

Qualifications

• 1-2 years experience required for team lead, no prior experience required for entry level roles.
• Fun personality and great smile are essential.
• Willingness to work shift hours, weekends, and public holidays.

Responsibilities

• Be the face of our brand and serve customers with care.
• Prepare and turnover tables for the next customer.
• Ensure cleanliness and organization in the workspace.

Skills

Product Knowledge

Management Skills

Inventory Control

Attentive

Customer Satisfaction

Service Excellence

Team Player

Customer Service

Job description

Roles & Responsibilities

As a Service Crew, you will

• Be the face of our brand
• Serve customers with utmost care and friendliness,
• Learn about delighting our customers with good food and service
• Ensuring that the environment is kept clean

We are looking for people who are

• Team player
• Fun personality
• Great Smile
• “Can do” and “Can Learn” attitude
• Willingness to work shift hours, weekends and public holidays (extra pay provided)
• Experience of 1 - 2 years required for team lead, no prior experience required for entry level roles

Daily Duties and Responsibilities

• Receive and greet the customers politely and make recommendations to customers
• Setting up tables, collecting dirty tableware, preparing tableware, cleaning in accordance to the SOP of the company.
• Provide exceptional service to customers to ensure that they have an unforgettable dining experience.
• Prepare and turnover table for next customer.
• Follow up on any other tasks assigned by superiors actively and efficiently.

Tell employers what skills you have

• Product Knowledge
• Management Skills
• Inventory Control
• Attentive
• Restaurant Management
• Public Relations
• Cashiering
• Team Lead
• Banking
• Customer Satisfaction
• Team Player
• Customer Service
• Service Excellence
• Employee Relations
• Food Service
• Turnover