Waiter / Waitress (Hotel / Resort)

MANDAI RESORTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality resort in Singapore is seeking passionate Waiters / Waitresses to enhance the dining experience at their outlets. Candidates should have a minimum of NITEC in Food and Beverage or Customer Service and possess strong interpersonal and communication skills. Responsibilities include providing excellent customer service and ensuring the cleanliness of dining areas. Meals and shuttle services are provided, along with attractive bonus incentives.

Benefits

Daily meals provided

Medical benefits

Attractive bonus incentives

Shuttle and public bus services

Qualifications

• Minimum NITEC/Higher NITEC in a related field is required.
• 1 to 3 years experience in Hospitality or Food & Beverage industry preferred.
• Fresh graduates are welcomed.

Responsibilities

• Provide friendly and professional customer service.
• Ensure knowledge of menu items and upselling.
• Maintain cleanliness of restaurant tables and service areas.

Skills

Interpersonal skills

Communication skills

Organizational skills

Customer service

Education

NITEC/Higher NITEC in Food and Beverage/Customer Service

Job description

The Mandai Rainforest Resort by Banyan Tree is nestled within the Mandai Wildlife Reserve, Singapore’s nature and wildlife destination that is home to renowned zoological parks – Bird Paradise, Night Safari, River Wonders, Singapore Zoo, and Rainforest Wild ASIA.

We are seeking passionate hospitality professionals to join us as Waiters / Waitresses for our Dining outlets in our Resort. You will serve as our Brand Ambassador and ensure that our guests enjoy the unparallel levels of service that are associated with our brand.

Key Responsibilities

• Provide friendly, courteous, and professional customer service always.
• Ensure timely and good communication with Management on operation matters.
• Maintain complete knowledge of all menu items and upselling of the menu to guests.
• Prepare and check tables before service.
• Prompt to clear and reset tables after service.
• Ensure that all Resort's practices and procedures are met when delivering food from the kitchen to our Guests.
• Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times.
• Ensure that all cleaning duties are completed in allocated times in accordance to the resort’s F&B standards.
• Complete all opening and closing procedures in a timely manner.
• Always be assertive and attentive to guests’ needs.
• Have thorough knowledge of all product and service procedures
• Any other tasks as assigned by the Restaurant Manager.

Job Requirements

• Minimum NITEC/Higher NITEC in Food and Beverage/Customer Service or an equivalent professional qualification in a related field
• 1 to 3 years experience, preferably in the Hospitality or Food & Beverage industry.
• Fresh graduates are welcomed.
• Strong interpersonal, communication and organizational skills.
• Highly motivated team player, able to perform with minimal supervision.

✔ Shuttle and public bus services from MRT stations (Springleaf, Choa Chu Kang, Ang Mo Kio, Khatib)

✔ Daily meals provided

✔ Medical benefits provided

✔ Attractive bonus incentives

(We regret to inform that only shortlisted candidates will be contacted)