Waiter/Waitress

LH HOSPITALITY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality services company in Singapore is looking for a candidate to manage reservations, greet guests, and ensure excellent customer service. The role involves recognizing regular guests and efficiently managing their preferences. You'll also handle guest complaints and promote a loyal customer base. This position requires dedication to guest satisfaction and teamwork.

Responsibilities

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight preferences to the Restaurant Manager.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the Restaurant Manager.
• Promote the Restaurant by establishing a loyal customer base.

Job description

Job Description

• 6 Day Work Week

Job Responsibilities

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Restaurant Manger immediately.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service
• Perform miscellaneous job-related duties as assigned.