WAITER/WAITRESS

Sin Sian Yuen; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local restaurant in Singapore is seeking a Server responsible for delivering food from the kitchen to tables and ensuring accuracy in orders. The ideal candidate will follow safety protocols and provide excellent customer service in a dynamic environment. Responsibilities include applying quality systems, interacting with guests, and maintaining a professional image.

Responsibilities

• Apply quality systems.
• Contribute to customer service over various platforms.
• Cultivate productivity and innovative mindset.
• Demonstrate the service vision.
• Follow food and beverage safety and hygiene policies and procedures.
• Implement operations for service excellence.
• Interact with and serve f&b guests.
• Maintain food and beverage service environment.
• Maintain quality control procedures.
• Prepare for service.
• Project a positive and professional image.
• Provide go-the-extra-mile service.
• Provide safety and security for guests.
• Respond to service challenges.
• Solve problems and make decisions at operations level.
• Use essential features of a computer.
• Use primary functions and applications of a tablet.
• Work in a diverse service environment.

Job description

The Server is responsible for carrying large trays with food from the kitchen to any table in the restaurant. He/She ensures all dishes match the ticket including modifiers and special requests. He/She delivers the correct food to the correct table number. He/She computes food or beverage service bills and verifies completeness of customer orders. He/She examines food on the tray enroute from kitchen or beverages enroute from service bar. He/She then compares the items with the listing on customer order to verify completeness and accuracy of the order. He/She operates machines similar to the cash register to compute charges.

Job Responsibilities

• Apply quality systems.
• Contribute to customer service over various platforms.
• Cultivate productivity and innovative mindset.
• Demonstrate the service vision.
• Follow food and beverage safety and hygiene policies and procedures.
• Implement operations for service excellence.
• Interact with and serve f&b guests.
• Maintain food and beverage service environment.
• Maintain quality control procedures.
• Prepare for service.
• Project a positive and professional image.
• Provide go-the-extra-mile service.
• Provide safety and security for guests.
• Respond to service challenges.
• Solve problems and make decisions at operations level.
• Use essential features of a computer.
• Use primary functions and applications of a tablet.
• Work in a diverse service environment.