Waiter / Waitress

XIAO LONG KAN DINING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local dining establishment in Singapore is seeking dedicated staff to provide excellent customer service, prepare tables, and serve food and drinks in a fast-paced environment. Ideal candidates should possess the ability to follow health regulations and contribute to a tidy dining area.

Qualifications

• Ability to provide excellent customer service.
• Experience with POS ordering software is a plus.
• Knowledge of food safety regulations.

Responsibilities

• Greet and escort customers to their tables.
• Prepare tables and ensure a tidy dining area.
• Serve food and drink orders to guests.
• Serve food and drink orders.
• Provide excellent customer service to guests.

Job description

Job Description

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests
• Any other duties as assigned by the Outlet Manager