WAITER/WAITRESS

SIN SIAN YUEN PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local restaurant in Singapore seeks a dedicated Server to deliver food and ensure customer satisfaction. Responsibilities include delivering trays, verifying orders, and maintaining a clean service environment. Strong attention to detail and excellent communication skills are essential. Join our team and provide exceptional service in a vibrant atmosphere.

Qualifications

• Strong attention to detail to match orders accurately.
• Ability to work in a fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Deliver food from the kitchen to tables accurately.
• Maintain cleanliness and hygiene of the service area.
• Demonstrate a positive and professional image.

Job description

The Server is responsible for carrying large trays with food from the kitchen to tables in the restaurant. He/She ensures all dishes match the ticket, including modifiers and special requests. He/She delivers the correct food to the correct table number, computes food or beverage service bills, and verifies the completeness of customer orders. He/She examines food on the tray en route from the kitchen or beverages from the service bar, then compares the items with the customer order for accuracy. He/She operates machines similar to a cash register to compute charges.

Additional responsibilities include:

1. Applying quality systems.
2. Contributing to customer service across various platforms.
3. Cultivating productivity and an innovative mindset.
4. Demonstrating the service vision.
5. Following food and beverage safety and hygiene policies and procedures.
6. Implementing operations for service excellence.
7. Interacting with and serving food and beverage guests.
8. Maintaining the food and beverage service environment.
9. Maintaining quality control procedures.
10. Preparing for service.
11. Projecting a positive and professional image.
12. Providing go-the-extra-mile service.
13. Ensuring safety and security for guests.
14. Responding to service challenges.
15. Solving problems and making decisions at the operations level.
16. Using essential features of a computer.
17. Using primary functions and applications of a tablet.
18. Working in a diverse service environment.