Waiter/Waitress

Xiang Signature Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality company in Singapore is seeking candidates for a Management Trainee role. The position involves greeting customers, taking food and drink orders, and ensuring excellent service in a dynamic environment. Ideal candidates will work under pressure and maintain a positive attitude. Flexibility for shifts, including weekends, is required.

Qualifications

• Experience in a fast-paced service environment.
• Ability to handle customer inquiries and concerns.
• Willingness to work flexible hours including weekends and holidays.

Responsibilities

• Greet and escort customers to their tables providing excellent service.
• Take and deliver food and drink orders accurately.
• Maintain cleanliness and presentation of dining area.

Skills

Customer service

Ability to work under pressure

Positive working attitude

Job description

Job Location: Multiple locations across Singapore

• Experienced candidates will be considered for Management Trainee role

Job Description & Requirements

1. Greet and escort customers to their tables. Provide excellent customer service to guests.

2. Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). Offer menu recommendations upon request. Up-sell additional products when appropriate.

3. Take accurate food and drinks orders, using a POS ordering software, order slips. Deliver checks and collect bill payments.

4. Communicate order details to the Kitchen Staff, Serve food and drink orders

5. Check dishes and kitchenware for cleanliness and presentation and report any problems

6. Arrange table settings and maintain a tidy dining area. Follow all relevant health department regulations.

Requirements

1. Able to work under pressure in a fast paced, dynamic and challenging work environment

2. Able to work split shift, weekends and public holidays

3. Customer oriented, service focus, responsible and positive working attitude