WAITER SUPERVISOR

RAFFLES EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality company in Singapore is looking for a dedicated individual to provide excellent customer service and ensure operational efficiency. The candidate should have at least 2 years of relevant experience in a fast-paced environment, possess strong leadership skills, and be familiar with restaurant management software. Responsibilities include serving customers and maintaining cleanliness in the work areas.

Qualifications

• At least 2 years relevant working experience.
• Able to work on weekends and public holidays.
• Able to stand for long periods.

Responsibilities

• Deliver excellent customer service.
• Ensure smooth operations to achieve customer satisfaction.
• Take orders and serve beverages.

Skills

Excellent customer service

Food and beverage knowledge

Leadership skills

Ability to work in a fast-paced environment

Tools

Restaurant management software/POS

Job description

Job Duties

1. Delivering excellent customer service
2. Ensure smooth operations to achieve good customer satisfaction
3. Taking orders, serving of beverages to customers
4. Maintain cleanliness and housekeeping of work areas.

Job Requirement

1. At least 2 years relavant working experience
2. Able to work on Weekends and PH
3. Able to work in fast-pace environment.
4. Able to stand long time.
5. Able to do everything when manpower is not enough. Including clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping)
6. Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
7. Familiarity with restaurant management software/ POS
8. Strong leadership, motivational and people skills