VR Shop Assistant/Retail Assistant

Oneness M&C Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A VR gaming company in Singapore seeks a gaming assistant. You will engage with customers, guide them through VR games, troubleshoot technical issues, and provide excellent customer service. Ideal candidates are diligent, outgoing, and have some customer service experience in the retail industry. This role includes a gross salary of $2,400-$2,600, a 2% medical allowance, and potential performance bonuses.

Benefits

0-10% performance-related pay

2% medical pay

Annual salary increase

Qualifications

• Customer service experience in the service/retail industry is an advantage.

Responsibilities

• Test and become familiar with all VR games offered.
• Guide customers on VR game rules and procedures.
• Oversee operation of the VR game station and troubleshoot technical issues.
• Maintain and repair VR equipment with training provided.
• Answer customer questions and manage bookings.
• Respond to customer inquiries and close sales.
• Perform operational tasks like cashiering and cleaning.
• Work independently and possess motivation to achieve targets.

Skills

Diligent and outgoing personality

Customer service oriented

Good communication skills

Job description

Are you a game lover? Interested to start your career in VR Gaming industry? Don’t hesitate to apply for the gaming assistant role with us~

Working day: 6 days (Rest day falls on a weekday)

Working hour: Retail working hours

Salary: Gross salary $2,400-$2,600 + 2% medical allowance + 0-10% bonus (depends on performance) every month

Location: Nearby Stadium MRT, Kallang Wave Mall

Benefits

• 0-10% performance related pay (PRP) per month
• 2% medical pay per month
• Annual salary increase

Job Scope

• Test and become familiar with all VR games offered.
• Guide and explain the VR game experience’s rules and procedures to customers.
• Oversee operation of the VR game station and carry out technical troubleshooting, e.g., PC, VR system, VR game, etc.
• Maintain and repair VR equipment (training provided).
• Answer customer questions and provide appropriate service packages and manage bookings.
• Respond to all customer inquiries and close sales.
• Perform other operational work (e.g., cashiering, cleaning, disinfecting).
• Work independently.
• Be self‑motivated and possess initiative to achieve set targets.

Job Requirements

• Diligent and outgoing personality.
• Customer service oriented with good communication skills.
• Experience in the service/retail industry is an advantage.