Product Owner
Responsibilities:
- Responsibility for the delivery and support of a portfolio of infrastructure related product and services
- Responsible for the product management including planning, experimentation, engineering, security, compliance, supplier management and adoption
- Responsible for the procurement and management of contracts
- When required, present to stakeholders and Businesses on product offerings
- Analyze business feedback, demand and future business plans to develop product roadmaps
- Research and evaluate feasibility of any technologies that may improve the product
- Build and implement pilot or POCs
Infrastructure Engineering
Build and support a highly available, reliable, secure and recoverable IT infrastructure and platform that complies to the Bank’s and regulatory requirements, including:
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- Windows Server
- Red Hat Enterprise Linux Server
- VMware products and third party software installation, upgrades and maintenance
- Installation of hardware and software
- Implement and review hardening of servers and systems to Bank’s standards
- Maintenance and setup of file systems
- Resolve software problems with operating systems or third party products
- Maintenance of Anti-Malware/Virus System
- File System and Database Backups/restores
- Setup guidelines, process to enhanced current work activity
- Performance Monitoring
- Maintain system security and compliance
- Configuration management
- Implement DR plan and participate in DR exercise
- Supports the Solution Architects, Service Build, Change & Control Management and Service Recovery teams in design, build, configuration, testing and deployment
- Establish and implement Infrastructure as Code, tools and processes
- Track and implement infrastructure EOS/EOL plan, upgrades, tech refresh and patching
- Investigate infrastructure related incidents and remediation actions
- Participate in internal and external audit activities
- Liaise with external vendors to accomplish infrastructure design, development, and operations goals
Key Requirements
This position requires a hands‑on engineer with strong technical expertise and extensive experience with on‑premise infrastructure and cloud‑based platforms:
- Degree in Computer Science related field preferred
- Minimum 5 years experience in server/system administration, troubleshooting issues and root cause analysis
- At least 5 years experience with engineering, building, configuring and deployment of infrastructure solutions (on‑premises, private cloud and public cloud) including:
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- Infrastructure as Code such as Terraform, Chef and Ansible;
- Operating Systems such as Windows Server, RedHat Enterprise Linux and Unix;
- Experience in Microsoft Hypervisor
- Knowledge and certified in Azure
- SAN storage and backup; VMware;
- Containers such as OpenShift and Kubernetes; and
- Cloud such as AWS, Azure and GCP
- Creative and innovative thinking
- Problem solving and decision making
- Experience in integrating with 3rd party service platforms